Wise Reviews And Ratings
Are you planning to send money overseas with Wise? Read real Wise customer reviews to see what others have experienced about their international money transfers sent with Wise.
Wise reviews help you understand how the service performs in real-world usage. Based on 14 customer reviews, Wise has an average rating of 4.5 out of 5.0, with feedback across key factors such as exchange rates, transfer speed, ease of use, and customer support.
With a 4.5/5.0 rating, Wise has strong customer satisfaction with generally positive user experiences.
Overall, 79% of users say they would recommend Wise, indicating generally positive user sentiment.
Below is a summary of verified Wise reviews and ratings.
⭐ Wise Reviews and Ratings Summary
- Overall average rating
ⓘAverage of all Wise ratings across all reviewed parameters. : 4.5 - Number of reviews: 14
- Users who recommend Wise
ⓘPercentage of reviewers who recommend using Wise. : 79% - 💸 Average Exchange Rate rating
ⓘAverage of all Wise FX rate ratings across all reviews - an indicator of exchange rate sentiment. : 4.3 - ⚡ Average Transfer Speed rating
ⓘAverage of all Wise speed ratings across all reviews - an indicator of how fast the transfer finished. : 4.6 - 👌 Average Ease of Use rating
ⓘAverage of all Wise ease of use ratings across all reviews - an indicator of how easy it is to use the service. : 4.7 - ☎️ Average Support rating
ⓘAverage of all Wise customer support ratings across all reviews - an indicator of quality of customer support received. : 4.4
See detailed Wise customer reviews and ratings below.
Wise can be a good choice to send money overseas. That said, we always recommend that you compare Wise with other money transfer providers to ensure that you are getting the best exchange rates in an effort to maximize the value of your money.
You can also read our detailed Wise review to learn more about their corridor coverage, exchange rates and transfer fees, payment and delivery options, security practices and much more.
We also recommend adding your Wise review so other users can lean on your valuable experience and gain insights on how Wise international money transfer works. When everyone shares their feedback and reviews on providers, the whole community gains from the combines experience.
Have you used Wise? Share your experience by adding your Wise review and help others make better decisions.
To add your review for Wise, simply click on the "Add a review" button at the top or bottom of this page.
Wise Reviews and Feedback
Here are actual Wise reviews from customers who have sent money overseas using their remittance services. This detailed breakdown of Wise ratings along with real user reviews can be a useful data point to help you decide if it is the right provider for your needs.
My transfer was cancelled without any prior warning or notification. When I contacted customer support I was told that it was cancelled because I did not provide needed identification documents on time, however these identification documents were not requested of me (customer support admitted that they did not send a request for these documents). Support was subsequently refusing to complete the transfer, insisting that I should start a new transfer, even though exchange rates changes and the delay with the transfer have caused me to lose hundreds of dollars. Their support acknowledged that the cancellation was due to an error on their part, but were unwilling to complete the original transaction (I did not ask for any compensation for the damages due to the delay, only for them to respect the original exchange rate that they "guaranteed" at the time I made the transfer online). Currently I have lost my trust that if Wise makes a mistake with the transfer they will own up to it and correct their mistakes. Furthermore, they have so far refused to tell me how I should provide the needed identification documents, and so I cannot trust that any further transfers will go through. If you decide to use their services, I recommend you make sure that you have backup plans in case of delays and exchange rate hikes that might occur if they unexpectedly and unilaterally cancel the transfer.
💸 Exchange Rate: 3/5
⚡ Transfer Speed: 1/5
👌 Ease of Use: 3/5
☎️ Support : 1/5
Recommended: No
By Guy Catullus on Jun 8, 2024
Very good!
💸 Exchange Rate: 5/5
⚡ Transfer Speed: 5/5
👌 Ease of Use: 5/5
☎️ Support : 5/5
Recommended: Yes
By Matthew Groen on Nov 18, 2022
Exchange Rate
💸 Exchange Rate: 5/5
⚡ Transfer Speed: 5/5
👌 Ease of Use: 5/5
☎️ Support : 5/5
Recommended: Yes
By Kwabena Wiss on Sep 1, 2021
Exchange rate and fees vary at different times - finding the right time is key. Miles ahead of a host of other popular services. Highly recommended!
💸 Exchange Rate: 5/5
⚡ Transfer Speed: 4/5
👌 Ease of Use: 5/5
☎️ Support : 5/5
Recommended: Yes
By Nana A on Jan 9, 2019
Fast but high fees and not so good rates. There are many other with better rates and lower fees.
💸 Exchange Rate: 1/5
⚡ Transfer Speed: 5/5
👌 Ease of Use: 4/5
☎️ Support : 3/5
Recommended: No
By Peter Bogdanoff on Jul 31, 2018
Very good rates and very fast..
💸 Exchange Rate: 5/5
⚡ Transfer Speed: 5/5
👌 Ease of Use: 5/5
☎️ Support : 5/5
Recommended: Yes
By Jingvan Gecain on Jul 13, 2017
Very convenient
💸 Exchange Rate: 5/5
⚡ Transfer Speed: 5/5
👌 Ease of Use: 5/5
☎️ Support : 5/5
Recommended: Yes
By Joanna Uribe on Mar 26, 2017
Bit high on fees, but user experience on site and app is great. Very convenient to use.
💸 Exchange Rate: 4/5
⚡ Transfer Speed: 4/5
👌 Ease of Use: 5/5
☎️ Support : 4/5
Recommended: Yes
By Satwinder Singh on Jan 23, 2017
TransferWise rocks. I sent money to my mom in India, and it was super smooth. I am hooked!
💸 Exchange Rate: 4/5
⚡ Transfer Speed: 5/5
👌 Ease of Use: 4/5
☎️ Support : 5/5
Recommended: Yes
By Param Chaudhary on Jan 19, 2017
Very good rates. Will definitely use it again. They mobile app is very user friendly as well and makes it all feel like a breeze.
💸 Exchange Rate: 5/5
⚡ Transfer Speed: 5/5
👌 Ease of Use: 5/5
☎️ Support : 5/5
Recommended: Yes
By Rekha Brar on Dec 23, 2016
A satisfied TransferWise user. Its very reliable and quick. One of the best money transfer services that I have used! Keep it up.
💸 Exchange Rate: 5/5
⚡ Transfer Speed: 5/5
👌 Ease of Use: 5/5
☎️ Support : 5/5
Recommended: Yes
By Anil Cheema on Dec 20, 2016
Did not have a great experience. Even though the rates that they show are good but fee which was a percentage of the amount sent turned out to be a little on the higher side.
💸 Exchange Rate: 3/5
⚡ Transfer Speed: 5/5
👌 Ease of Use: 5/5
☎️ Support : 3/5
Recommended: No
By Denali Joshi on Dec 15, 2016
TransferWise rocks! I have been sending money using TransferWise for the past couple of months. They have good rates.
💸 Exchange Rate: 5/5
⚡ Transfer Speed: 5/5
👌 Ease of Use: 5/5
☎️ Support : 5/5
Recommended: Yes
By Bhikkhuni Shah on Dec 13, 2016
Awesome service. They have very good rates and service is very fast. Will definitely send money with TransferWise again.
💸 Exchange Rate: 5/5
⚡ Transfer Speed: 5/5
👌 Ease of Use: 5/5
☎️ Support : 5/5
Recommended: Yes
By Ambar Sachdeva on Dec 9, 2016
FAQs About Wise Reviews
Here are some questions related to Wise reviews that can further help you understand how reviews are collected and interpreted.
Can I trust Wise reviews?
Wise reviews are submitted by real users based on their actual transfer experiences. We recommend reading multiple reviews to get a balanced view.
How are Wise ratings calculated?
Wise ratings are based on individual user reviews. Each reviewer rates Wise across key parameters such as exchange rates, transfer speed, ease of use, and customer support. The overall rating is calculated as an average of these scores.
What does the overall rating for Wise mean?
The overall Wise rating reflects the average customer experience based on all submitted reviews. A higher rating indicates better user satisfaction, whilst a lower rating highlights potential areas of concern.
What does the "users recommend Wise" percentage mean?
The recommendation percentage shows how many users would recommend Wise based on their experience. It is calculated from users who explicitly indicated whether they would recommend the service.
Are Wise reviews verified?
Reviews are submitted by users who have experience sending money with Wise. Whilst we strive to maintain authenticity, it is best to consider multiple reviews before forming an opinion.
Why do Wise reviews vary so much?
Wise user experiences can differ based on factors such as transfer routes, exchange rates, payment and delivery methods, transfer amounts, and local regulations. This can lead to variation in ratings and feedback.
How recent are Wise reviews?
Wise reviews are displayed along with submission dates so you can see how recent the feedback is and assess current service performance.
Can I rely on Wise reviews to choose a provider?
Whilst Wise reviews are a helpful starting point, we recommend comparing multiple providers to find the best combination of exchange rates, fees, and transfer speed for your needs.
What should I look for in Wise reviews?
When you read Wise reviews, look for patterns in feedback such as consistently high or low ratings in areas like transfer speed, exchange rates, or customer support.
How do I leave a review for Wise?
You can share your Wise experience by clicking the "Add a review" button on this page and submitting your ratings and comments.
Do Wise reviews include both positive and negative feedback?
We publish real Wise reviews that include both positive and negative ratings based on real experiences of customers.
Is Wise good for international money transfers?
Wise can be a suitable option depending on your transfer needs. That said, we recommend comparing Wise with other providers to ensure you get the best value and service.