Wise ratings and reviews
My transfer was cancelled without any prior warning or notification. When I contacted customer support I was told that it was cancelled because I did not provide needed identification documents on time, however these identification documents were not requested of me (customer support admitted that they did not send a request for these documents). Support was subsequently refusing to complete the transfer, insisting that I should start a new transfer, even though exchange rates changes and the delay with the transfer have caused me to lose hundreds of dollars. Their support acknowledged that the cancellation was due to an error on their part, but were unwilling to complete the original transaction (I did not ask for any compensation for the damages due to the delay, only for them to respect the original exchange rate that they "guaranteed" at the time I made the transfer online). Currently I have lost my trust that if Wise makes a mistake with the transfer they will own up to it and correct their mistakes. Furthermore, they have so far refused to tell me how I should provide the needed identification documents, and so I cannot trust that any further transfers will go through. If you decide to use their services, I recommend you make sure that you have backup plans in case of delays and exchange rate hikes that might occur if they unexpectedly and unilaterally cancel the transfer.
Very good!
Exchange Rate
Exchange rate and fees vary at different times - finding the right time is key. Miles ahead of a host of other popular services. Highly recommended!
Fast but high fees and not so good rates. There are many other with better rates and lower fees.
Very good rates and very fast..
Very convenient
Bit high on fees, but user experience on site and app is great. Very convenient to use.
TransferWise rocks. I sent money to my mom in India, and it was super smooth. I am hooked!
Very good rates. Will definitely use it again. They mobile app is very user friendly as well and makes it all feel like a breeze.
A satisfied TransferWise user. Its very reliable and quick. One of the best money transfer services that I have used! Keep it up.
Did not have a great experience. Even though the rates that they show are good but fee which was a percentage of the amount sent turned out to be a little on the higher side.
TransferWise rocks! I have been sending money using TransferWise for the past couple of months. They have good rates.
Awesome service. They have very good rates and service is very fast. Will definitely send money with TransferWise again.