airalo

Last updated: October 12, 2025

What is Airalo? An introduction

Airalo is the world's first eSIM store and offers eSIMs for 200+ countries and regions at the most affordable rates from around the world.

Airalo eSIMs offer you both connectivity and freedom. You will no longer have to change SIM cards or carry multiple SIM cards, wherever you may go!


Airalo company information

Airalo was founded in 2019 by Ahmet Bahadir Ozdemir and Abraham Burak in Singapore. Despite being based in Singapore, Airalo's team is 100% remote and their 300+ employees are spread across 6 continents.

Airalo has over 20 million global users as of June 2025 - a statistic that demonstrates the global popularity of Airalo eSIMs.




An introductory image showing what Airalo is and what services it provides



Airalo by the numbers

The below statistics help put Airalo's financial and customer reach and impact in perspective.

  • Over 20 million app downloads
  • More than 20 million customers
  • Over 200 countries and regions supported
  • First eSIM company (started 2019)
  • 6 years in the eSIM and global connectivity business
  • 300+ employees across 6 continents

As the first eSIM company that was launched in 2019, Airalo has provided global connectivity services to more than 20 million users worldwide. Airalo eSIMs cover more than 200 global destinations.


What services does Airalo provide?

Airalo offers folks with eSIM compatible devices an easy and affordable way to stay connected while traveling.

Airalo has a wide variety of eSIMs available, allowing customers more choice when it comes to how much data they need for their trip, what countries or regions they need to stay connected in, and a generous loyalty program that rewards users with Airmoney credits that can be used towards future eSIM purchases.






Which countries does Airalo operate in?

Airalo is available in almost every country.

Some countries, such as India, UAE and Turkey have blocked the use of eSIM apps, however customers can still purchase eSIMs for these destinations as long as they activate the eSIM before landing in those countries.

Where can I purchase an Airalo eSIM from?

You can purchase an Airalo eSIM from anywhere in the world as long as you buy it for a supported destination and pay in one of Airalo's accepted currencies.

Which currencies can I purchase an Airalo eSIM with?

Airalo eSIMs can be purchases in the following currencies, with additional currencies becoming available throughout the year:

  • US Dollar
  • Canadian Dollar
  • Japanese Yen
  • Australian Dollar
  • Pound Sterling
  • Euro

Where can I use an Airalo eSIM?

You can use Airalo in 200+ countries and regions across the world.

Want to check if your upcoming trip is covered by an Airalo eSIM? Head to the site or app and search your exact destination. If an eSIM is available for that region, it will show up in the search results.

For example, if you search Cluj Napoca, Romania, you will find that you can purchase an eSIM for Romania, the European region, or one of their Global Discovery+ eSIMs, all of which will provide you with data for your trip to Romania.




An image showing how to search for an Airalo eSIM destination with the example of Cluj Napoca in Romania



This way, you can search for any global destination and if Airalo has an eSIM available in that country or region, you will be able to purchase it to stay connected while traveling there.

Airalo provides eSIMs for more than 200 countries and regions across the world. You can purchase Airalo eSIMs in 6 popular global currencies that include US Dollar, Canadian Dollar, Japanese Yen, Australian Dollar, Pound Sterling and Euro.


What types of eSIMs does Airalo have?

Airalo sells a variety of eSIMs. The majority of the eSIMs available are data-only, however Airalo continues to add more destinations and packages with data, text and calling, providing you with a local number during your stay.

Airalo's eSIMs offer coverage at the local (country-level), regional (ex. Europe, Caribbean, North America, etc.), and global level (137 countries included).




An image showing Airalo eSIM types and flavors



For regional and global eSIMs, you can search which countries are covered in the different packages by expanding the details of the eSIM.

Can I use data with Airalo eSIMs when traveling internationally?

All of Airalo's eSIMs offer data, eliminating the need to use your data roaming services from your local carrier. Customers have a variety of options from 1 GB up to unlimited data for certain destinations.

Can I make calls with Airalo eSIMs when I am overseas?

Airalo does offer eSIMs with call and text options. These eSIMs will provide you with a local number that you can make calls with.

If you want to use your phone number from home, it is recommended to use apps like WhatsApp, or a VOIP app to make calls with data.

Can I send and receive SMS with Airalo eSIMs when I am abroad?

As mentioned above, Airalo offers eSIMs with a set number of texts included in the package. These texts will be sent from the local number provided to you as part of the eSIM package. If you want to send and receive texts to the number associated with your local carrier, it is recommended to use apps like WhatsApp while you are away.

Alternatively, you can select what services you want to continue using with your local SIM, and which services you would like to use your Airalo eSIM for. This can all be set-up during the installation process and is clearly outlined in the instructions.

Airalo provides both data-only and data, voice and text eSIMs for more than 200 global destinations and countries. Additionally, you can purchase these eSIMs at local, country, regional or global level, with plans ranging from 1 GB to unlimited data.


Which mobile phones are compatible with Airalo eSIMs?

Most new phones from major manufacturers are eSIM compatible.

A complete list of eSIM compatible phones, that is updated regularly, can be found on the Airalo website. Here is a short list of popular phones that are eSIM compatible:

  • iPhone 16 (e, Pro, Plus, Pro Max)
  • iPhone 15 (plus, pro, pro max)
  • iPhone 14 (plus, Pro, Pro Max)
  • iPhone 13 (mini, Plus, Pro, Pro Max)
  • All Google Pixel phones from Pixel 2 and newer
  • Galaxy Fold
  • Galaxy 25 (ultra, slim, plus, and edge)
  • Galaxy 24 (FE, Ultra, plus)
  • Galaxy 23 (Ultra, plus, FE, 5G)
  • Galaxy 22 (5G Ultra, plus 5G, 5G)

You can also check RemitFinder's list of eSIM compatible devices to see if your phone is listed. Plus, we recommend always checking with your device manufacturer to verify if your phone supports eSIMs.

How can I check if an Airalo eSIMs works on my phone?

When you download the Airalo app, the app will tell you if your phone is eSIM compatible. It is important to know that your phone must be unlocked to use an eSIM. Please check with your local carrier to see if your phone is unlocked.




An image showing how to use Airalo for staying connected overseas



You can also check the Airalo website before installing the app to see if your phone is eSIM compatible.



How much data can I purchase with my Airalo eSIM?

Airalo offers data packages from 1 GB up to unlimited data for certain destinations. Customers can also seamlessly top-up their eSIM packages should they need more data while they are traveling.

How much data do I need when traveling abroad?

The amount of data you need when you are overseas will depend on your usage. If you plan to use streaming and multimedia services, and use heavier apps like maps and navigation, you should plan for at least a few GB of data.

Does Airalo have an unlimited data plan?

Yes, Airalo does offer unlimited data packages for certain destinations. Unlimited packages allow customers to access unlimited data during their travels. Customers can use up to 3 GB of high speed data per day with the unlimited data packages.

After 3GB, the speed will be reduced to 1 megabyte per second (Mbps).



How much does an Airalo eSIM cost?

Airalo eSIMs are generally fairly cost-effective. For example, Airalo eSIMs start at USD 4.50 and can go up to USD 180 for the 100 GB of data in the Asia region.

Are Airalo eSIMs good?

Yes, Airalo eSIMs are a reliable eSIM option. With over 200+ countries and regions available, and support offered in 53 languages, Airalo has gained a good reputation in the eSIM industry. Their mobile apps are rated 4.7 stars.

That said, we always suggest to our readers to always shop around and see what other eSIM providers are offering. More information will help you best choose a partner to buy an eSIM plan from. When you compare various eSIM providers, the chances of your getting the most benefit on your international eSIM plan increase significantly.

Whilst you can compare eSIM providers manually, a quick and convenient way to do so is to rely on RemitFinder's online eSIM comparison engine. RemitFinder compares umpteen eSIM providers side-by-side to give you accurate and updated information about the best eSIM plans and deals.






Are Airalo eSIMs a cheap way to stay connected when I am abroad?

For many international travelers, Airalo eSIMs are a more affordable option for connectivity when traveling abroad.

Most data roaming plans charge customers USD 15/day to use their phone abroad. International plans also require customers to pay a higher monthly fee to give them access to limited data when they travel internationally.

Instead of paying a higher monthly fee so you are covered for a week or two abroad, customers can pay for an affordable local plan, and then select one of the Airalo eSIM options that provide them connectivity abroad for the exact amount of time they need it.




An image showing how Airalo eSIMs can help save on data roaming fees



How much money can I save with an Airalo eSIM when I am overseas?

It depends on your current mobile plan and the package you choose, but for folks who are on a mobile plan with a USD 15/day "roam like home" option, you can go from spending USD 15/day to less than USD 1/day with an Airalo eSIM.






It is not uncommon for customers to report up to 90% savings on data roaming fees when they switch to an Airalo eSIM.



How long does it take to activate an Airalo eSIM?

An Airalo eSIM can be activated in a matter of minutes, depending on the activation method you choose.

There are 3 different methods to activate an eSIM. The 3 methods below show the instructions for how to activate with each method on an iOS device. Manufacturer-specific guidance is provided in the app, or you can look up the instructions in the Airalo Help Center to understand which option is best for you. These 3 activation methods are:

  • Direct activation, which is the fastest and the method that requires the least amount of technical knowledge on the users part.
  • QR code activation, which is quick as long as the customers understands how to scan their QR code and follow the instructions outlined in the app and purchase confirmation email.
  • And finally, the manual activation method, which requires technical knowledge to set-up the eSIM on the phone via updating server details.

It is quick and easy to activate an Airalo eSIM. You can choose between direct activation, QR code activation or manual activation to activate an Airalo eSIM on your mobile device.


How good is Airalo's network coverage?

Airalo's eSIMs provide coverage in over 200 countries and regions worldwide with 4G and sometimes 5G speeds, depending on local network capabilities.

Does an Airalo eSIM provide good network speed?

The network speed depends on the local carrier's infrastructure and can be up to 5G, but some plans and locations may only support 4G/LTE.

Are Airalo eSIMs fast?

Airalo eSIMs are designed to connect to the fastest available local network.

In some cases, such as in remote areas where connectivity is generally weak, customers may experience slower speeds. However, this is not an Airalo issue, and more so an issue with how the connection is set-up in that area. Airalo's help center suggests checking APN settings and temporarily switching to 3G if you experience slow speeds.




An image showing how Airalo eSIMs can help stay connected when traveling internationally



Are there any Airalo coupon codes or promotions I can use?

Yes! Currently, Airalo is offering RemitFinder customers an exclusive 15% discount on their first eSIM purchase. Simply use Airalo coupon code RF15 at checkout to take advantage of this great offer and save on your first Airalo eSIM.

RemitFinder users get 15% discount with Airalo coupon code RF15 on their first Airalo eSIM purchase.

If Airalo runs any additional offers or promotions in the future, we will add them on this page. Check this Airalo review periodically to ensure that you do not miss out on any future deals.



How can I purchase an Airalo eSIM?

You can purchase Airalo online at their website, or through their app, available on both the Google Play store and the App Store.



Are Airalo eSIMs safe?

Yes, Airalo eSIMs are considered to be safe. To learn more about Airalo's security and compliance, please check out Airalo trust center on their website.

Can I trust Airalo?

As the first and largest eSIM provider, and the first unicorn eSIM brand, Airalo is trusted by over 20 million users worldwide. It is a top priority for Airalo to keep customer’s data safe and secure. For more information on Airalo's privacy policy, please check out their website.

Can an Airalo eSIM be hacked?

The short answer is yes, any eSIM from any eSIM provider can be hacked, but not in the same way a physical SIM card can be. eSIMs are generally considered more secure than physical SIMs, but they are not immune to all cyber threats. The most common threats to an eSIM are not through a direct hack of the chip itself, but rather through vulnerabilities in the broader digital ecosystem.

Here is a breakdown of the security of eSIMs and the potential hacking methods.

Where eSIMs Offer Superior Security:

  • Physical Protection: An eSIM is a small chip soldered directly onto your device's motherboard. This makes it impossible for a thief to physically remove it and place it in another phone, which is a common method of attack for physical SIM cards.
  • Tamper Resistance: Since the eSIM cannot be physically accessed, it is significantly more difficult to clone or tamper with. The data on the eSIM is also protected by robust encryption.
  • Remote Management Security: eSIMs are managed remotely by the carrier through secure, encrypted over-the-air (OTA) updates. This process is generally more secure than relying on a physical card that can be lost or stolen.

The Primary Ways an eSIM Can Be Compromised:

  • SIM Swapping/Hijacking: This is the most prevalent threat. A hacker impersonates you and tricks your mobile carrier into transferring your phone number to a new eSIM on a device they control. This is a social engineering attack that exploits weaknesses in the carrier's identity verification process, not the eSIM technology itself. Once the hacker has your number, they can intercept calls and SMS messages, including two-factor authentication (2FA) codes, to gain access to your email, bank accounts, and other online services.
  • Phishing and Malware Attacks: Hackers can use phishing emails or texts to trick you into revealing your account credentials or clicking on malicious links. If malware infects your device, it could potentially be used to access or tamper with your eSIM profile.
  • Compromised QR Codes: When setting up a new eSIM, you often need to scan a QR code. A hacker could create a fake QR code that, when scanned, installs malware instead of a legitimate eSIM profile. This is why it is crucial to only get eSIM QR codes from trusted providers.
  • Carrier-Side Data Breaches: If your mobile carrier suffers a data breach, hackers could steal sensitive customer information, including details needed to facilitate a SIM swap or other fraudulent activity. This is a risk for both physical and eSIM users.

How to Protect Yourself

Since the most common risks are not tied to the eSIM itself but to your device and carrier accounts, the best way to protect yourself is by adopting strong cybersecurity habits:

  • Use Multi-Factor Authentication (MFA): Where possible, use an authenticator app (like Google Authenticator or Authy) instead of SMS-based 2FA. This prevents hackers from accessing your accounts even if they successfully perform a SIM swap.
  • Enable a Strong PIN for Your Carrier Account: Set a strong, unique password and a PIN for your mobile carrier account. This makes it much harder for someone to impersonate you and request an eSIM transfer.
  • Stay Updated: Always keep your device's operating system and apps updated to patch security vulnerabilities.
  • Be Vigilant: Be cautious of suspicious emails, texts, and phone calls, and only purchase eSIMs from reputable providers like Airalo or your mobile carrier.


How good is Airalo's service?

One of the most reliable ways to check if a service is good or not is to see what other customers have to say about it. We will do the same to see if Airalo's customers are happy with their service or not.

What do users have to say about Airalo?

In this section, we look into Airalo's ratings and reviews^ on popular review platforms and major mobile app stores to see what users think about their service.

^Ratings on various platforms as on September 15, 2025

Airalo has excellent ratings and reviews for their mobile apps on both Google Play as well as Apple App Store. Customers tend to like Airalo and its international eSIM data plans to stay connected overseas.


Is Airalo the best choice for me?

Given our detailed analysis of Airalo eSIMs and related aspects, it is clear that Airalo has many strengths. Here are some areas where we find Airalo standing tall in the international data connectivity space:

  • Wide global coverage: Airalo has eSIMs for more than 200 countries and global destinations. This makes it a reliable eSIM partner in case you need to travel multiple countries or regions of the world since you will not need to swam eSIMs with different providers during your travel.
  • First eSIM company with rich experience: Airalo was the first eSIM company launched in 2019, and has 6 years' experience in the global connectivity space. With more than 20 million customers worldwide, you can rest assured that you are dealing with a reputable and established eSIM provider.
  • Versatile eSIM choices: Airalo provides you with a wide variety of eSIM plans to choose from. Whether you want data only plans or data, voice and text plans, whether you wish to buy regular or unlimited plans, and whether you want to purchase local, regional or international eSIMs, Airalo has it all.
  • Voice and text plans: Airalo also provides voice and text plans for various destinations. This makes it a great choice if you need those capabilities. Recall that you can always use alternate data apps like WhatsApp and others for voice and text capabilities.
  • Quick eSIM activation: Airalo eSIMs install in just a few minutes. You have the option to install your Airalo eSIM using direct activation, QR code or manually. Airalo will help you at each step of the way to ensure your eSIM activates correctly.
  • Fast, reliable network access: Airalo provides you with 4G/LTE networks and even 5G when available. This makes its a fast and reliable way to stay connected overseas.
  • Excellent ratings and reviews: Airalo's mobile apps are very highly rated on both the Google Play Store as well as the Apple App store. This only means that Airalo customers like using their service.

RemitFinder likes Airalo for providing eSIM coverage in more than 200 global destinations, possessing rich experience in the global connectivity business, offering flexible eSIM data plans to choose from, providing voice and text options where available, giving access to fast network speeds and achieving excellent ratings and reviews from customers.

Determining which eSIM company is right for you is up to you. Airalo is the first and largest eSIM provider, that can process payments in 6 major currencies, and offers support in 50+ languages.




An image showing how Airalo is trusted by millions of customers



Though their packages may be a little more expensive compared to other providers, the reliability of the networks and your internet speed will be of the highest quality due to Airalo's strong relationships within the industry.

Finally, if you like earning cashback on every purchase, and earning rewards through major retail and banking partners, Airalo is a great choice for you as they offer a robust loyalty program, while also having strong partnerships with many major travel partners.



What are the best reasons to use Airalo?

Airalo's key advantages make it a very good choice for quite a few international data connectivity use cases. Based on the in-depth analysis that we have conducted on Airalo's eSIM service in prior sections of this review, we notice that it can be a great fit for many international data access scenarios.

Here are some examples where Airalo can prove to be a reliable ally for your next overseas trip.

  • If you wish to travel to multiple destinations as part of your international trip, Airalo can be a great choice since they support more than 200 global destinations. This means that you do not have to swap eSIMs during your travel to various places; you can simply continue to use Airalo.
  • We all want peace of mind when purchasing products and services from companies - we want them to be reliable, safe and trustworthy. Airalo was the first eSIM company and has 6 years of experience in the business, thereby making it a reliable eSIM partner for your data connectivity overseas.
  • If you wish to pick and choose various types of plans based on your needs, Airalo can be a great choice since they offer many flexible eSIM plans. For example, you can choose between regular and unlimited eSIMs, or buy local, regional or international eSIM plans.
  • If you need to use native voice and text capabilities on your phone when traveling overseas, Airalo can be a good partner to rely on since they support voice and SMS for many destinations. Note that you can also use data apps like Facebook Messenger, Facetime or WhatsApp for voice and text as alternate options.
  • If you want to ensure you will have reliable and fast network access with your eSIM, Airalo can be a reliable partner since they generally provide 4G/LTE speeds overseas; this is due to their umpteen partnerships with global mobile network providers. You may also get 5G speeds if available.
  • Leaning on the experience of other users can help you cross the hurdle to try a new brand. If you are in this boat and evaluating Airalo, the good news is that their customers have provided excellent ratings and reviews for their mobile apps on both Android and iOS app stores. This gives you peace of mind that you are looking at a company that is well-liked by its existing customers.

Airalo's strengths and advantages make it a very good choice for staying connected when overseas.

Airalo has the benefit of being in the eSIM industry since 2019. That time in the industry provides valuable insights into what matters most to customers looking to use an eSIM on their personal or business travel.

From the wide selection of eSIMs, to the loyalty program, to the referral program, to how easy it is to install an Airalo eSIM, there are many reasons to make Airalo your eSIM provider.



How to purchase and activate an Airalo eSIM?

It is quick and easy to purchase and activate an eSIM with Airalo. In fact, the whole flow from start to finish can be completed on the Airalo mobile app in just a few minutes.

To purchase an eSIM from Airalo, you will need to create an account at their website or when you download their app. Once you have an active account, simply search for your destination, select the eSIM package that works best for you, and make your purchase.

Once your package has been purchased, follow the instructions in the app to install and active the eSIM on your phone. There are so many different types of devices that are eSIM compatible, so it is best to review the instructions in your app as they are unique to your device type.

Check out the section below for the exact steps needed setup and activate your eSIM with Airalo.

Step by step guide to activate an Airalo eSIM

With Airalo, staying connected when traveling internationally only a few clicks. Here are the steps you need to setup and activate an eSIM with Airalo:

  • Step 1: Decide if you want to purchase your eSIM from Airalo. With the recent explosion of eSIM providers, it may seem difficult to even choose who to go with. One helpful way to reach a decision is to compare various eSIM providers using RemitFinder's eSIM comparison platform. RemitFinder does all the heavy lifting to assist you to easily compare the relative strengths and weaknesses of many eSIM providers side by side. This can really help you to narrow down the choices that meet your selection criteria and therefore, help you to select who to go with.


  • How to compare eSIM providers with RemitFinder


  • Step 2: Create your Airalo account. Once you have decided that you wish to purchase an Airalo eSIM, you will need to create an account with them. You can do this on their website of mobile app. Once you have created your account, sign in.
  • Step 3: Purchase your eSIM plan. After signing in into your Airalo account, simply search for your destination and choose a suitable eSIM plan for your needs. You have the options to choose local, regional or international plans, regular or unlimited plans, data only or data, voice and text plans.
  • Step 4: Activate your eSIM. Once you have purchased your eSIM, follow the instructions in your account to activate it. There are so many different types of devices that are eSIM compatible, hence it is difficult to outline the activation instructions for each device type here. That said, activation is quick and easy; simply follow the instructions in the mobile app.

It is quick and easy to purchase and activate an Airalo eSIM. The whole process can be completed in just a few simple steps with Airalo providing helpful instructions and support when needed.


Do I need an Airalo account to use their eSIMs?

Yes. If you wish to purchase an Airalo eSIM, you will need to set-up an account at their website or when you download their app.



Does Airalo have a mobile app?

Yes, Airalo has an app that is available in the App Store and the Google Play store. The app is free to download and allows you to purchase and manage your eSIMs.



How do I manage my Airalo eSIM?

To view the details related to your eSIM, including validity period, data usage, countries and services included with your eSIM (data, or data, text and calls), and if you have the option to top-up your eSIM, simply open the app and navigate to the My eSIMs section of the app.

To manage what services on your phone the eSIM is used for, and manage which network you can connect to while you are abroad, you will manage this in your phone's cellular data settings.

What should I do if I accidentally delete my Airalo eSIM?

If you delete your eSIM, please reach out to Airalo's support channels through the app and clearly outline what happened and the Airalo support team will be able to resolve this issue with you.



Does Airalo have a rewards program?

Yes, Airalo has a rewards program where customers can earn up to 10% in Airmoney credits. There are 4 levels in the loyalty program as below:

  1. Traveler: New users receive a 5% Airmoney reward.
  2. Silver Traveler: Once a user has spent USD 20 (or equivalent), they receive a 6% Airmoney reward for every purchase.
  3. Gold Traveler: Once a user has spent USD 70 (or equivalent), they receive a 7% Airmoney reward for every purchase.
  4. Platinum Traveler: Once a user has spent USD 200 (or equivalent), they receive a 10% Airmoney reward for every purchase.


An image showing Airalo's rewards program and its 4 levels




What customer support options are available with Airalo?

Airalo offers customer service in over 50 languages and in multiple channels so you can receive the support you need when you need it. The first step to service is to check your question with the Airalo chat bot in the app.

If your question cannot be answered you will be redirected to one of their customer service agents via email or WhatsApp. Although some customers have reported delays in getting adequate support, the majority of Airalo's customers report that they received answers to their questions in a timely manner.

Airalo offers support via WhatsApp, an in-app chat, and email. Support is offered in 53 languages to ensure customers get the support they need.


Can I cancel my Airalo eSIM?

If you purchase an Airalo eSIM and use some of the data on the eSIM, you cannot cancel this eSIM. It will automatically expire at the end of the validity period.

If you purchase an Airalo eSIM and do not use the eSIM, or there is an issue installing the eSIM, then you may request support to help with the installation process, or to request a refund. It is important that you provide as much information as possible about why you were not able to use the eSIM so that the support team can process the request effectively and efficiently.



How do I delete my Airalo account?

You can request to delete your Airalo account and associated data at any time. Log in to your Airalo account on our mobile app or website to get started. Here are the steps for the Airalo app:

  1. Tap Profile.
  2. Tap Account Information.
  3. Tap Delete Account.
  4. Select a reason for the request.
  5. Tap Continue.
  6. Read the terms and conditions, and Tap Delete Account to proceed.
  7. Your request has been processed. Tap Ok, Got It to finish.

The below graphic shows the above steps in an infographic format.



An image showing the steps needed to delete an Airalo account