ACE Money Transfer Detailed Review

Rates, Fees, Limits, Safety and More

Last updated: April 30, 2025

What is ACE Money Transfer? An introduction

ACE Money Transfer is a UK-based remittance platform helping people send money quickly, securely, and affordably to over 100 countries. Whether you're working abroad, studying overseas, or simply supporting your family back home, ACE makes international transfers simple—no queues, no paperwork, just smooth transfers from your phone, desktop or laptop.

With over 375,000 payout partner locations worldwide, it offers one of the most extensive remittance networks in the industry. With 20+ years of remittance experience, ACE continues to combine technology with compliance to deliver a modern, user-first remittance solution on a global scale.

It enables individuals to send money across borders quickly, securely, and cost-effectively. The company offers competitive exchange rates, transparent fee structures, and real-time transaction tracking.

ACE supports various payout options, including bank deposits, cash pickups, Airtime top-up, Bill Payment, and mobile wallet transfers. Additionally, ACE offers features like rate alerts and a smooth app, making it a convenient choice for individuals supporting families, businesses, or other financial needs worldwide.

ACE Money Transfer company information

ACE Money Transfer commenced its operations in 2002 from a modest office in Bolton, Manchester, UK. Driven by a vision to provide affordable, secure, convenient, and swift remittance solutions for global expatriates, migrant workers, international students, and diasporas, the company has grown into a global entity.

It now extends its services to over 80 countries, supported by a vast network of 375,000+ payout partner locations worldwide. Today, ACE Money Transfer proudly serves more than 1.3 million satisfied customers, with this number steadily growing as the company continues to expand its reach and enhance its offerings.

ACE Money Transfer by the numbers

The below statistics help put ACE Money Transfer's financial and customer reach and impact in perspective.

• 5.8 million active site users a year
• 700K+ ACE app downloads
• 375,000+ payout partner locations worldwide
• 10+ supported international currencies for money transfers
• 20+ years in the remittance business
• Total Processed Amount (2022) Over USD 1 Billion
• Total Processed Amount (2023) Over GBP 1 Billion
• Rated 4.8 out of 5 with 120,000+ reviews on Trustpilot

ACE Money Transfer is a global remittance company serving millions of customers by enabling them to send more than GBP 1 billion in 2023. With over 700K app downloads and more than 20 years' experience in the international money transfer space, ACE Money Transfer handles massive volume of remittances.

What services does ACE Money Transfer provide?

ACE Money Transfer specializes in delivering a range of services designed to facilitate international money transfers. Its offerings include:

• International Remittances: Send money to over 80 countries across the globe.
• Multiple Payout Options: Choose from bank transfers, cash pickups, Airtime top-up, bill payment, or mobile wallet deposits.
• Up-to-date Exchange Rate Tracking: Access live and competitive exchange rates for informed decision-making.
• Free Rate Alert Subscription: A service that notifies customers when their desired exchange rate is available.
• Website and Mobile App: User-friendly mobile app and website for seamless transaction management. The ACE mobile app is available on both Android and iOS devices.
• Wide Payout Network: Over 375,000 partner locations worldwide for convenient recipient access.
• Transaction Tracking: Real-time updates on the status of transfers for added peace of mind.
• Customer Support: Dedicated assistance to resolve queries and ensure smooth service delivery. Even in native languages like (Urdu, Punjabi, Hindi, Bengali, etc.).

ACE Money Transfer provides international money transfers at competitive exchange rates and with numerous advantages like flexible payment and delivery options as well as a free exchange rate alert.

These services are tailored to meet the needs of expatriates, migrant workers, international students, and diasporas, making ACE Money Transfer a trusted partner for global remittances.

Which countries does ACE Money Transfer operate in?

Remittances can be sent from 28+ countries including the UK, Australia, Canada, Scandinavia, the EU countries, and Switzerland.

Where can I send money from with ACE Money Transfer?

Remittances can be sent from 28+ countries including the UK, Australia, Canada, Scandinavia (Denmark, Norway, Sweden), the EU countries (Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain), and Switzerland.

Where can I send money to with ACE Money Transfer?

Remittances can be received in more than 80 countries across Asia, Africa, Latin America, and the Middle East.

Key Receiving Regions & Countries

Asia

• Pakistan
• India
• Bangladesh
• Nepal
• Philippines
• China
• Malaysia
• Indonesia

Africa

• Ghana
• Nigeria
• Kenya
• Gambia
• Morocco
• Ivory Coast
• Cameroon
• Benin
• Burkina Faso
• Ethiopia
• Guinea

Latin America & the Caribbean

• Mexico
• Colombia
• Argentina
• Peru
• Bolivia
• Ecuador
• Guatemala
• Honduras
• El Salvador
• Dominican Republic
• Panama

Middle East

• Kuwait
• Egypt
• UAE

Europe & Scandinavia

• Poland
• Romania
• Portugal
• France
• Germany
• Italy
• Ireland
• Cyprus
• Spain
• Estonia
• Finland
• Sweden
• Norway
• Netherlands
• Malta
• Lithuania
• Latvia
• Slovenia
• Slovakia
• Luxembourg
• Austria
• Belgium
• Greece
• Denmark

ACE Money Transfer helps you send money from 28 countries to more than 80 global destinations.

What are ACE Money Transfer's fees and exchange rates?

ACE keeps its pricing fair and easy to understand. No hidden fees, no guessing. Here are some noteworthy points about ACE Money Transfer's exchange rates:

• Users get special exchange rate upon first transfer
• Live, market-based rates with lower spreads than banks
• Users can view exact amounts before sending
• Rate alert feature lets users track their ideal rates

When it comes to transfer fees charged by ACE Money Transfer, here is all you need to know:

• First transfer is always free
• Fees vary by country, payment method, and amount
• Zero-fee promotions are often available
• No hidden charges; all costs shown upfront
• Transfers above certain threshold for Pakistan are completely fee-free e.g. Transfers of > GBP 85 for Pakistan are fee-free.
• Currently, transfers for India, Nigeria, and Sri Lanka are free from most sending corridors.

ACE Money Transfer provides competitive exchange rates and charges low fees. The best part is that there are no hidden fees and charges, and ACE Money Transfer maintains full transparency on their pricing.

Are ACE Money Transfer exchange rates good?

ACE Money Transfer is known for offering highly competitive exchange rates, especially in major remittance corridors like the Pakistan, Bangladesh, The Gambia, Ghana, Nigeria, Nepal, Philippines, India, Sri Lanka, Egypt etc.

ACE uses a real-time rate engine, ensuring customers always get current market-driven rates. The exchange rate margin (or spread) is kept low, often better than traditional banks and even some fintech competitors.

Customers can view the live rate, fees, and the exact amount the recipient will receive before confirming a transaction. ACE also runs promotional high-rate campaigns in select corridors during festivals, national holidays, and special events.

ACE's exchange rates are consistently strong, helping maximize what the recipient receives.

That said, we always suggest to our readers to always shop around and see what other remittance service providers are offering. More information will help you best choose a partner to send money with. When you compare money transfer providers, the chances of your getting the most benefit on your international money transfers increase significantly.

Whilst you can compare remittance companies manually, a quick and convenient way to do so is to rely on RemitFinder's online money transfer comparison engine. RemitFinder compares umpteen providers side-by-side to give you accurate and updated information about exchange rates and deals.

Is ACE Money Transfer a cheap way to send money overseas?

With the first transaction being absolutely FREE, ACE ensures low transfer costs and often offers promotions with prizes, zero fees, and better rates. Low fees, no hidden charges, and zero-fee promotions make ACE the most affordable way to send money home from abroad.

Unlike many banks or traditional remittance services that charge high transfer fees and offer poor rates, ACE is transparent about its pricing. Users can always see the total cost upfront - including the fee and the converted amount.

In many regions, especially for users sending money to countries like Pakistan, Bangladesh, Nepal, India, The Gambia, Ghana, Nigeria, Sri Lanka, Egypt or the Philippines, ACE proves to be significantly cheaper than competitors while offering faster delivery.

How do I avoid ACE Money Transfer fees?

While ACE's transfer fees are lower than those of other providers in the market, you can still avoid transaction charges by taking advantage of the company's fee-free promotions.

The first transaction for all users is free. Transactions above certain threshold for Pakistan are completely fee-free, e.g., transfers of > GBP 85, > EUR 100 for Pakistan are fee-free. Similarly, for select countries, the transfer fees are removed, e.g., transfers for India, Sri Lanka, Nigeria from most sending corridors are completely free.

Keep an eye on its social media channels for announcements and subscribe to its alerts and notifications so you do not miss such offers.

How much money can I send with ACE Money Transfer?

ACE Money Transfer's sending limits vary based on:

• Verification Level: Users who complete full KYC (Know Your Customer) can access higher transfer thresholds.
• Sending Country Regulations: Each country has its own compliance rules, which affect how much you can send at once or over time.
• Payment Method: Some methods (like card payments) may have lower daily or per-transaction limits compared to bank transfers.

While there is no single global limit, ACE allows most users to send amounts suitable for family support, tuition, emergencies, or small business needs. Users can check their specific limits directly within the app or website after logging in. For high-value transfers, ACE recommends contacting customer support to discuss compliance requirements and documentation.

How long does it take for ACE Money Transfer to send money overseas?

ACE Money Transfer processes transactions swiftly, often completing most transfers within minutes. Here are ACE's money transfer speeds for various delivery options:

• Cash Pick-Up: Usually processed instantly or within minutes, especially in high-volume corridors like Pakistan, Bangladesh, India, Egypt etc.
• Bank Transfers: Completed within a few hours to 1 business day, depending on the receiving bank and local banking hours.
• Mobile Wallet Transfers: Near-instant for supported wallets.
• Bill Payments & Airtime Top-Ups: Processed in real-time where available.

Delays, if any, may occasionally occur due to:

• Public or banking holidays
• Incomplete sender/recipient verification
• Payment method (e.g., card issues or bank delays)

ACE Money Transfer is a fast way to send money overseas. Transfer speeds vary based on delivery methods and range from within minutes to a business day.

Overall, ACE offers one of the fastest remittance services among digital platforms, with most transactions processed on the same day.

How can I pay for my ACE Money Transfer money transfer?

To be able to complete an international money transfer, you first need to send your funds in local currency to the money transfer company you choose. The mechanism to pay for your remittance transaction is called a payment method.

You can fund your transfer using a debit card, credit card, bank transfer, Google Pay, Apple Pay, alternative payment methods e.g. Bancontact, Trustly, Poli etc. (depending on your country).

On the receiving side, your money can land in a bank account, digital wallet, at a cash pickup point, or go toward mobile top-up or bill payment (in eligible countries).

You can pay for your ACE Money Transfer international money transfer with a variety of ways that include bank transfer, debit card, credit card, Apple & Google Pay as well as local payment methods in many countries.

Which payment method should I use to pay for my ACE Money Transfer money transfer?

This depends on your needs and requirements. For example, if you want to save on fees, avoid paying with credit cards since they charge extra fees.

Similarly, to minimize the impact of fees, choose local payment methods when available as they usually incur the lowest fees.

How can my recipient get paid with ACE Money Transfer?

The method you choose to credit your overseas receiver is generally called a delivery method. ACE Money Transfer supports the following delivery methods:

• Wallet Transfers: ACE supports major digital wallets in most of its receiving countries.
• Bank Transfers: Funds can be directly deposited into the recipient's bank account.
• Cash Pick Up: You can send money for Cash Pick-Up through our registered payout partners in any receiving country.
• Bill Payments: You can instantly pay utility bills from abroad using the ACE App (This service is available only for select countries).
• Airtime Top Up: You can instantly top up your loved ones' mobile credit/balance from abroad using the ACE App (This service is available in many countries but not all receiving corridors).

ACE Money Transfer supports a variety of flexible delivery options that include bank deposit, mobile wallet, cash pick up, bill payments and airtime top up.

Which delivery method should I use for my ACE Money Transfer money transfer?

The choice of the best delivery option depends on your and your recipient's needs and preferences. Here are some tips and tricks that may be helpful:

• If your recipient does not have a bank account, choose mobile wallet or cash pick up.
• To rush money overseas in emergency situations, consider cash pick up since the recipient can go pick up the money instantly.
• If you want to send love without sending money, you can choose bill payments and airtime top up delivery methods.

Are there any ACE Money Transfer coupon codes or promotions I can use?

ACE Money Transfer offers a variety of promotions and rewards using promo codes to provide additional value for customers. These promotions are often available seasonally or during special events and can be accessed through the website, mobile app, or social media platforms.

If ACE Money Transfer runs any offers or promotions in the future, we will add them on this page. Check this ACE Money Transfer review periodically to ensure that you do not miss out on any future deals.

Whilst you can check for ACE Money Transfer deals and discounts manually, doing so is time consuming. A better way is to sign up for the RemitFinder daily exchange rate alert. Our daily alert is totally free of cost; we will keep you posted on exchange rates and latest offers from many money transfer companies.

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How can I find ACE Money Transfer near me?

ACE Money Transfer offers entirely digital services, meaning that you can use its mobile app or website to transfer money across borders. You do not need to visit any physical location to use ACE's services - it is available in your comfort zone or on the go.

You can access ACE's full features directly through:

• The ACE website
• The ACE mobile app: Available on both Android and iOS

What is the best way to find a ACE Money Transfer Sending Location near me?

ACE's services are all online and you do not need to search for any physical location. All you need to do is sign-up or login to its website or mobile app, which is available on Android and iOS devices.

Why should I go to an ACE Money Transfer Sending Location to send money in person?

You do not need to go to any locations - you can use ACE Money Transfer on your mobile phone, computer, tablet, or laptop.

What is the best way to find an ACE Money Transfer Payment Location overseas?

ACE Money Transfer offers online services - you can find your desired sending and receiving countries on ACE's website or mobile app.

If you are looking for where your recipient can collect cash, ACE Money Transfer offers access to over 375,000+ payment (payout) locations globally through its partner network, details of which you can get from the website or customer support.

Is ACE Money Transfer a safe way to send money abroad?

ACE Money Transfer has many measures in place to ensure the safety and security of their customers' funds and personal information. Below, we present some of these.

• ACE Money Transfer is a fully authorized and regulated remittance company that has been serving global customers for over two decades.
• ACE uses end-to-end encryption to safeguard information in their systems.
• ACE implements various international financial practices like Anti-Money Laundering (AML) and Know Your Customer (KYC).
• ACE adheres to GDPR Policies to empower you to control your data and information with them.
• ACE implements fraud detection strategies to protect customers' data and privacy.

ACE Money Transfer has earned the trust of over 1.3 million satisfied customers across the globe, making it a reliable choice for international money transfers. The company operates with full transparency and adheres to industry standards of security and compliance.

ACE Money Transfer implements various security protocols and practices to protect your money and information.

Can I trust ACE Money Transfer?

A major aspect of trusting a financial institution entails inspecting their legal and regulatory status in the countries of their operation. When it comes to ACE Money Transfer, we notice that it is regulated by the below institutions:

• FCA & HMRC in the UK
• ASIC in Australia
• PFSA & the Central Bank of Ireland in Europe
• FINTRAC in Canada

ACE is fully licensed and regulated by major financial authorities in all the regions where it operates, ensuring that your transactions are safe and secure.

With over 120,000+ positive reviews and an outstanding 4.8 out of 5-star rating on Trustpilot, ACE Money Transfer receives praise for its exceptional service, competitive rates, and commitment to customer satisfaction, End-to-end encryption, advanced fraud prevention systems, GDPR compliance for user data protection and to safeguard your funds and personal information.

Whether you are sending money to support family, pay for education, or manage business needs, ACE Money Transfer's proven track record, regulatory compliance, and customer-centric approach make it a trusted partner for your financial transactions.

How good is ACE Money Transfer's service?

ACE Money Transfer has processed over USD 1 billion in 2022 and GBP 1 billion in 2023, demonstrating high standards of customer service with secure, speedy, and affordable remittance solutions.

ACE's recent awards testify to its focus on serving global customers with the best features. The company has won the following awards:

• Best Fintech App Award - UK Business Award 2024
• Best User/Customer Experience Initiative – Consumer Payments Pay Tech Awards 2024
• Best Global Outreach - Digi Awards 2024
• Certificate of Appreciation - UNEP
• 9th on the list of Northwest's 50 Fastest Growing Companies
• 45th on the FEBE Growth 100 Companies List 2022

Competitive exchange rate, low fees, easy-to-use mobile app and website, seamless navigation and fast onboarding, real-time tracking, rate alerts, and multilingual support make ACE a trusted FinTech company.

One of the most reliable ways to check if a service is good or not is to see what other customers have to say about it. We will do the same to see if ACE Money Transfer's customers are happy with their service or not.

What do users have to say about ACE Money Transfer?

In this section, we look into ACE Money Transfer's ratings and reviews^ on popular review platforms and major mobile app stores to see what users think about their service.

• On Trustpilot, ACE Money Transfer is rated 4.8/5.0 with more than 130k reviews
• On the Google Play Store, ACE Money Transfer is rated 4.4/5.0 with 53K reviews and more than 1 million downloads
• On the Apple App Store, ACE Money Transfer is rated 4.8/5.0 with 1.2K ratings

^Ratings on various platforms as on April 30, 2025

ACE Money Transfer has excellent ratings and reviews on Trustpilot as well as mobile app stores. Customers tend to like their international money transfer service.

Here are some areas where customers have given positive feedback for ACE:

• Transfers are quick—even instant in many cases
• Fees are low (or none) and rates are better than banks
• The app works great, even for beginners
• Customer service replies fast and actually helps
• Everything is transparent—no surprises, no hidden charges

Have you used ACE Money Transfer yet? If so, please consider leaving a review on RemitFinder so other users can benefit from your expertise and experience.

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Is ACE Money Transfer the best choice for me?

Given our detailed analysis of ACE Money Transfer international money transfer service and related aspects, it is clear that ACE Money Transfer has many strengths. Here are some areas where we find ACE Money Transfer standing tall in the international remittance use case:

• Competitive exchange rates: ACE provides competitive exchange rates and low transfer fees, both of which help you maximize the reach of your hard-earned money.
• Quick international money transfers: ACE moves money overseas rapidly, which makes it a great partner in case you need to send money abroad quickly.
• Flexible payment and delivery options: ACE gives you a lot of flexibility when it comes to payment as well as delivery methods. This way, you can best meet the unique needs that you and your recipient might have.
• Secure remittance service: ACE implements many security protocols and industry best practices to keep your money and information safe. They are also regulated in every country that they operate in.
• Highly rated service: Customers tend to like ACE's international remittance service as evidenced by their excellent ratings and reviews on Trustpilot as well as mobile app stores.
• Useful deals and promotions: ACE offers many attractive deals and promotions from time to time. These prove helpful in saving even more money and maximize your recipient's payout.

RemitFinder likes ACE Money Transfer for providing competitive exchange rates, low transfer fees, speedy transfers, security, convenience, and multiple payment options with 24/7 service availability.

What are the best reasons to use ACE Money Transfer?

ACE Money Transfer's key advantages make it a very good choice for quite a few international money transfer use cases. Based on the in-depth analysis that we have conducted on ACE Money Transfer's remittance service in prior sections of this review, we notice that it can be a great fit for many international money transfer scenarios.

Here are some examples where ACE Money Transfer can prove to be a reliable ally for your next overseas funds transfer.

• You enjoy highly competitive exchange rates with low transfer costs, which means that you do not lose your money due to unfavorable rates or hidden charges.
• ACE Money Transfer is available on bank holidays, weekends, and non-banking hours, ensuring that your financial support reaches your loved ones on time when they need it most.
• ACE's website and mobile app are not only secure but intuitive and user-friendly, enabling you to create transfers quickly within just a few steps.
• You will enjoy a fee-free transaction with special rate as a welcome bonus upon joining ACE. Afterward, not only do you enjoy low-cost transfers, but you also take advantage of promotions with prizes, better rates, and low fees. Fees are exempt for select corridors (mentioned above already).
• You can get really creative with flexible payment and delivery methods offered by ACE Money Transfer. For example, scenarios like no bank account, urgent money transfer needs or paying bills are all great choices ACE provides you.

ACE Money Transfer's strengths and advantages make it a very good choice for many money transfer scenarios for remitting money internationally.

What type of transfers can I make with ACE Money Transfer?

You can instantly make the following transfers with ACE:

• Wallet Transfers
• Bank Transfers
• Cash Pick-Up Transfers
• Bill Payments (select countries)
• Airtime Top-Ups (select countries)

You can make various types of transfers with ACE Money Transfer like bank transfers, mobile wallet transfers, cash pick-ups, bill payments and airtime top-ups.

What are various ways to send money with ACE Money Transfer?

You can send money via ACE's mobile app or website.

Additionally, you can choose from Debit Card, Credit Card, Bank Transfers, Google Pay, Apple Pay, alternative payment methods like Poli, Bancontact, Trustly, etc., to fund your transaction.

How to send and receive money with ACE Money Transfer?

It is quick and easy to send money internationally with ACE Money Transfer. In fact, the whole flow from start to finish can be completed on any of ACE Money Transfer's channels to send money with in just a few minutes. Check out the section below for the exact steps needed to do an overseas money transfer with ACE Money Transfer.

Step by step guide to send money with ACE Money Transfer

With ACE Money Transfer, sending money overseas takes only a few clicks. Here are the steps you need to undertake to finish an end-to-end money transfer with ACE Money Transfer:

• Step 1: Decide if you want to send your next money transfer with ACE Money Transfer. With the recent explosion of money transfer operators, it may seem daunting to even choose who to go with. One helpful way to reach a decision is to compare various money transfer companies using RemitFinder's real-time money transfer comparison platform. RemitFinder does all the heavy lifting to assist you to easily compare the relative strengths and weaknesses of many remittance companies side by side. This can really help you to narrow down the choices that meet your selection criteria and therefore, help you to select who to go with.





• Step 2: Sign-up with ACE Money Transfer. Once you have decided that you want to use ACE Money Transfer for your next remittance, sign up with them if you are a new user. Login to your account if you have already registered.
• Step 3: Complete your profile and provide needed info. Complete your profile and verify your account by providing essential documents required for compliance with the international KYC policies.
• Step 4: Enter recipient details. Choose your receiving country, enter the recipient's details, and select your payout method.
• Step 5: Pay for your transfer. Pay using your debit card, credit card, or bank transfer, Google Pay, Apple Pay, or alternative payment methods like Poli, Bancontact, Trustly, etc. Then review the complete information provided, and complete your transaction.
• Step 6: Submit your transfer. Double-check all transfer details, confirm the transaction, and submit.
• Step 7: Track your transfer. Track your transfer using a dedicated tracking number you get when transfer is initiated.

Step by step guide to receive money with ACE Money Transfer

ACE Money Transfer recipients get the Money in following ways:

• Cash Pickup: Visit the designated payout partner location with a valid ID and transaction number.
• Bank Transfer: Funds are deposited directly into their local bank account.
• Mobile Wallet: Amount is credited to their mobile wallet instantly.
• Airtime Top-up/Utility Bill Payment: Automatically delivered to the recipient's mobile balance. Bill payments are instant provided billing details are correct.

It is quick, easy and convenient to send as well as receive money with ACE Money Transfer.

How can ACE Money Transfer help me send money?

ACE Money Transfer can help you send money internationally in several ways that include the below:

• ACE enables you to benefit from its "Transfer Reuse Feature", where you do not have to enter the transfer details manually. You can simply repeat a transaction and save time.
• ACE provides a Free Rate Alert service, so you do not have to check exchange rate updates manually every time.
• ACE offers video tutorials and written guides alongside professional customer support in multiple languages, always there to help you create a global transfer.

Do I need a ACE Money Transfer account to receive money?

Recipients do not need to have an ACE Money Transfer account. They can simply receive money in their digital wallets or bank accounts or pick up cash from the designated payout partner locations of ACE Money Transfer.

Does ACE Money Transfer have a mobile app?

Yes; ACE Money Transfer does have a mobile app that can be used on both Android and iOS devices.

How do I track my ACE Money Transfer remittance?

You get a dedicated transaction tracking number on creating a transfer to check the status of your money until it reaches the intended recipient.

You can use the 'Track Transfer' option within the app or website to put this tracking number and find out the status of the transaction.

Can I use ACE Money Transfer for international bank transfers?

You can quickly send money to your loved ones' bank accounts using ACE Money Transfer. Most of the commercial banks in the receiving corridors are within ACE's payout network.

Also, ACE offers a one-pin solution where users can select multiple banks in one single transfer so if receiver has any trouble getting money from one bank, they can simply go to the other banks to get their amount.

Simply use bank transfer as your payment as well as delivery method to simulate an international bank transfer, albeit at ACE's competitive exchange rates and low fees.

Is ACE Money Transfer online better than sending money in-person in stores?

Yes, ACE Money Transfer is better to use digitally than sending money in-person as you enjoy hassle free, completely secure, speedy, and affordable transfers with up-to-date rates, low fees, and no hidden charges from your comfort zone 24/7.

In-person transfers can prove risky due to the hassle, security issues, hidden charges, high fees, and static or outdated exchange rates.

Does ACE Money Transfer have a rewards program?

ACE Money Transfer often brings multiple reward campaigns, including:

• Invite Friends Program: Always Available with prizes such as iPhone 15, Apple Watch Series 9, Airpods Pro, and reward credit for users who invite their friends and family to use ACE for making transactions. For details, visit: https://acemoneytransfer.com/dashboard-invite-friends.
• Associate Program: People in ACE's receiving corridors can refer their friends and family residing in ACE's sending corridors to use ACE and get cash prize in local currency. For details, visit: https://acemoneytransfer.com/associates.

What customer support options are available with ACE Money Transfer?

In case you need any help with your ACE Money Transfer money transfer, or have any other general questions, you can contact the ACE Money Transfer customer support team.

There are many easy ways to get in touch with ACE Money Transfer customer support as below:

• You can call ACE Customer Support at +441613936999 from UK.
• For other corridors helpline, visit: https://acemoneytransfer.com/contact-us
• You can email to help@acemoneytransfer.com

There are numerous easy ways to contact the ACE Money Transfer customer support team including email and phone.

Can I cancel my ACE Money Transfer transaction?

You can only cancel a transfer if it has not processed. Once a transfer is processed, it cannot be canceled.

You can contact ACE customer support for personalized assistance in such matters. If the cancellation is successful, the refund is typically processed back to the original payment method within a few business days. Timelines may vary depending on the card issuer or bank.

How do I delete my ACE Money Transfer account?

You can simply deactivate your account either temporarily or permanently by going into your profile section. In all cases, you can reactivate your account if you decide to use ACE's services later again.

We always recommend that you make a copy of your transaction history for future reference purposes since you will lose all access after account deletion.

Additional Information

Legal and Regulatory Compliance

ACE Money Transfer prioritizes transparency, security, and compliance in all aspects of its operations. As a trusted global remittance provider, ACE is fully licensed and regulated by leading financial authorities in every region where it operates.

ACE's commitment to adhering to stringent regulatory standards ensures that your money transfers are safe, secure, and compliant with international laws.

Key Highlights of ACE's Compliance Framework:

• Licensing and Regulation: ACE holds licenses from major financial regulatory bodies, including the Financial Conduct Authority (FCA) in the UK, the Australian Securities and Investments Commission (ASIC), and other relevant authorities in the regions it serves.
• Anti-Money Laundering (AML) Compliance: ACE implements robust AML policies and procedures to prevent illicit activities and ensure the integrity of every transaction.
• Counter-Terrorist Financing (CTF) Measures: ACE's systems are designed to detect and prevent any transactions that could be linked to terrorist financing in full compliance with global CTF regulations.
• Data Protection and Privacy: ACE adheres to strict data protection laws, including the General Data Protection Regulation (GDPR), to safeguard your personal and financial information.
• Fraud Prevention: Advanced encryption technologies and multi-layered security protocols are in place to protect your funds and prevent unauthorized access.

By maintaining the highest standards of legal and regulatory compliance, ACE Money Transfer ensures that your transactions are not only fast and convenient but also secure and trustworthy. Its dedication to compliance reflects ACE's commitment to providing you with peace of mind and a seamless remittance experience.

Awards, Prizes and News

• Best Fintech App Award - UK Business Award 2024
• Best User/Customer Experience Initiative – Consumer Payments Pay Tech Awards 2024
• Best Global Outreach - Digi Awards 2024
• Certificate of Appreciation - UNEP
• 9th on the list of Northwest's 50 Fastest Growing Companies
• 45th on the FEBE Growth 100 Companies List 2022