Currency Solutions Detailed Review

Rates, Fees, Limits, Safety and More

Last updated: October 29, 2026

What is Currency Solutions? An introduction

Currency Solutions is an independent foreign exchange (FX) and international payments specialist headquartered in London. The company has been helping individuals and businesses move money across borders since 2003.

Currency Solutions was co-founded by Harry Enver (CEO) and Robert-Lee Griffith (Director). They started the company with the belief that every customer deserved access to competitive exchange rates, a premium and personal service, and the latest market insight and technology.

What sets Currency Solutions apart from app-only money transfer services is its "fintech with a human touch" model. Every client is paired with a dedicated personal portfolio manager who can explain the market, help time a transfer, and put strategies in place (such as forward contracts or rate orders) to protect the customer against currency movements. Customers can then trade and manage their payments either through the online platform or over the phone, whichever they prefer.

Currency Solutions is best suited to medium and large transfers where the exchange rate and service quality matter the most. Examples include buying property abroad, moving pensions or savings, relocating or retiring overseas, repatriating a salary, buying luxury goods such as cars or boats, and business payments to overseas suppliers.

Note that Currency Solutions does not handle cash transfers, and it is not designed for small, instant cash pickup remittances.

Currency Solutions company information

Here are some key details about Currency Solutions as a company:

• Legal name: Currency Solutions Ltd
• Founded: 2003
• Headquarters: Hobbs Court, 2 Jacob Street, London, SE1 2BG, United Kingdom
• Other office: Office 101, Royal Business Center, 89 Vasileos Constantinou Avenue, 8021 Paphos, Cyprus
• Company registration number (England and Wales): 04864491
• FCA registration numbers: 512130 for payment services, and 602082 for regulated investment products and services (including currency options)
• Leadership: Harry Enver (CEO and co-founder), Robert-Lee Griffith (Director and co-founder), and Ernie Enver (Head of Private Dealers UK)
• Customer types: Private individuals, businesses of all sizes, and high-value and luxury buyers

Currency Solutions by the numbers

The below statistics help put Currency Solutions' financial and customer reach and impact in perspective.

• More than 20 years in the currency business (operating since 2003)
• Over GBP 18 billion in customer transactions processed since launch
• More than GBP 1 billion transferred for clients every year
• 50,000 personal clients and 8,000 business clients
• Business clients across 21 industries, covering 724 different company SIC codes
• 216 destination countries and 25 base currencies across 6 regions: Europe, the Americas, Oceania, Asia, MENA and Africa
• 40+ currencies to send, receive and hold, and 170+ currency pairs available for exchange
• Local account details for collecting and paying in the UK (GBP), EU (EUR) and US (USD)
• Rated 4.9 out of 5 ("Excellent") on Trustpilot from more than 2,900 reviews, with around 94% of reviews at 5 stars
• Ranked #1 on Trustpilot in the Payment Services (#1 of 57), Money Transfer Service (#1 of 46) and Currency Exchange Services (#1 of 31) categories, as of August 17, 2026
• Dual-licensed by the UK Financial Conduct Authority for payment services and investment services (including MiFID II FX options)
• Access to trade and invoice finance from 200+ specialist funding providers
• A team with over 50 years of combined FX experience

Currency Solutions is a London-based foreign exchange specialist that has processed more than GBP 18 billion for its clients since 2003, and pairs every customer with a dedicated portfolio manager.

What services does Currency Solutions provide?

Currency Solutions provides a full range of foreign exchange and international payment services for both personal and business customers.

Here is an overview of Currency Solutions' main services:

• Spot transfers: Convert currency at the live rate and send it abroad on the same day. There is no transfer fee on online personal trades above GBP 3,000.
• Forward contracts: Lock in today's exchange rate for a payment that is due at a future date. This protects you against adverse currency movements, and is commonly used for property purchases and business invoices.
• Limit, stop and limit-stop orders: Set a target rate and have the trade executed automatically if the market reaches it. You can also set a floor to limit your downside risk.
• Regular payment plans: Scheduled recurring transfers, for example monthly pension or mortgage payments. These can be combined with forward contracts to fix the rate.
• Multi-currency accounts: Personal and business accounts to send, receive and hold funds in 40+ currencies from one platform, including IBANs issued in the account holder's own name.
• Local collection accounts: Local account details in the UK, US and EU to collect and pay like a local, which reduces costs and speeds up settlement.
• FX options (business): Tailored hedging solutions for businesses. Currency Solutions is MiFID II licensed to offer currency options.
• Currency risk management: Portfolio managers build a customized hedging and payment plan that only uses the products the client needs.
• Trade and invoice finance (business): Access to funding from 200+ specialist providers.
• API access (business): An API for businesses that want to integrate payments into their own systems.
• Market insight: A free monthly currency forecast, daily market commentary, a currency converter and an IBAN checker tool.

All Currency Solutions clients get a dedicated personal portfolio manager who is available by phone to help with their currency needs.

Currency Solutions offers much more than simple money transfers, with forward contracts, rate orders, multi-currency accounts and hedging tools for both individuals and businesses.

Which countries does Currency Solutions operate in?

Currency Solutions is headquartered in London, United Kingdom, and has an additional office in Paphos, Cyprus. The company serves clients globally, and its regulated payment services are delivered through partner institutions in each region:

• United Kingdom: Payment and e-money services are provided through The Currency Cloud Limited, an FCA authorized electronic money institution (FRN 900199).
• European Economic Area: Payment and e-money services are provided through CurrencyCloud B.V., licensed by De Nederlandsche Bank.
• United States: Payment services are provided through Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032).

Overall, Currency Solutions covers 216 destination countries and 25 base currencies across Europe, the Americas, Oceania, Asia, MENA and Africa.

Where can I send money from with Currency Solutions?

You can send money with Currency Solutions from the UK, the European Economic Area and the United States, as well as from countries across Africa, Asia and South America.

Where can I send money to with Currency Solutions?

You can send money to bank accounts in a wide range of countries in 40+ currencies. Supported currencies include EUR, USD, GBP, AUD, CAD, NZD, CHF, JPY, HKD, SGD, CNH, INR, AED, SAR, QAR, KWD, BHD, OMR, ZAR, KES, UGX, THB, MYR, IDR, PHP, MXN, TRY, PLN, CZK, HUF, RON, DKK, NOK, SEK, BWP, NGN, MZN, RWF, ZMW, NAD, MWK and BRL.

With Currency Solutions, you can send money from the UK, Europe, the US and beyond to 216 destination countries in more than 40 currencies.

What are Currency Solutions' fees and exchange rates?

Currency Solutions keeps its fee structure simple:

• Personal transfers: A GBP 10 fee applies to online trades under GBP 3,000. There is no transfer fee on online trades above GBP 3,000.
• Business transfers: Business transfers made online or by phone generally do not incur fees. For some business payments, a minimum transfer fee of GBP 10 may apply depending on the agreed fee structure. Businesses making multiple payments can negotiate bespoke pricing.
• No account fees: There is no onboarding fee and no monthly account fee.
• Fee waivers: Currency Solutions may waive transfer fees and other charges based on factors such as your account history.
• Third-party fees: As with any international bank payment, intermediary or receiving banks may deduct their own charges before the funds arrive. For example, if you send GBP 6,000, your beneficiary may receive slightly less (such as GBP 5,950). If an exact amount must arrive, Currency Solutions will try to calculate these fees in advance.

Like most FX specialists, Currency Solutions earns its revenue mainly through a margin built into the exchange rate that it offers.

Are Currency Solutions exchange rates good?

Currency Solutions positions itself as offering highly competitive rates compared to high-street banks. As an independent currency specialist, it runs on lower overheads than banks do, which allows it to offer better rates. Its portfolio managers can also help you time your transfer to take advantage of favorable market movements.

Rates are tailored to each client rather than published as a fixed list, so you need to request a quote to see the exact rate for your transfer. The quote is free and comes with no obligation, so you can easily compare it with your current provider.

Some Trustpilot reviewers note that the rates are competitive, though not always the very cheapest on the market. These reviewers do, however, highlight the service and peace of mind that comes with it.

That said, we always suggest to our readers to always shop around and see what other remittance service providers are offering. More information will help you best choose a partner to send money with. When you compare money transfer providers, the chances of your getting the most benefit on your international money transfers increase significantly.

Whilst you can compare remittance companies manually, a quick and convenient way to do so is to rely on RemitFinder's online money transfer comparison engine. RemitFinder compares umpteen providers side-by-side to give you accurate and updated information about exchange rates and deals.

Is Currency Solutions a cheap way to send money overseas?

For medium and large transfers, Currency Solutions can be a cost-effective option. There is no transfer fee above GBP 3,000, no account or monthly fees, and rates are typically significantly better than those offered by high-street banks.

For small transfers under GBP 3,000, the GBP 10 fee makes Currency Solutions relatively less competitive than some low-cost app-based services.

The added value of a personal portfolio manager and risk management tools such as forward contracts is most useful for larger or time-sensitive payments.

How do I avoid Currency Solutions fees?

Here are a few ways to keep your Currency Solutions costs down:

• Send GBP 3,000 or more per online personal trade to avoid the GBP 10 transfer fee.
• Group smaller payments together into a single larger transfer where practical.
• Ask your portfolio manager about fee waivers, which may be granted based on your account history.
• If an exact amount must arrive, tell Currency Solutions in advance so third-party bank charges can be accounted for.
• Use local collection accounts (GBP, EUR, USD) and SEPA where possible to reduce intermediary bank charges.
• If you run a business that makes regular payments, negotiate a bespoke pricing structure.

How much money can I send with Currency Solutions?

There are no limits on the amount or number of transfers you can make with Currency Solutions. For larger transactions, you work with your dedicated portfolio manager to ensure security, compliance and a smooth process.

Payment limits may still apply depending on your own bank and the payment method you use.

This makes Currency Solutions well suited to high-value transfers such as property purchases, which often run into hundreds of thousands of pounds.

Currency Solutions does not impose any limit on how much money you can send with them, which makes it a good fit for high-value transfers like overseas property purchases.

How long does it take for Currency Solutions to send money overseas?

Most transfers in popular currency pairs arrive within 1 to 48 hours, provided your funds reach Currency Solutions by 15:00 GMT.

Transfer times can vary due to banking regulations, cut-off times and public holidays in the countries involved. Same-day exchanges are available, and access to local payment rails helps speed up settlement. You can contact your portfolio manager for a precise estimate for a specific currency pair.

Most Currency Solutions transfers in popular currency pairs finish within 1 to 48 hours, as long as your funds are received by the 15:00 GMT cut-off.

How can I pay for my Currency Solutions money transfer?

To be able to complete an international money transfer, you first need to send your funds in local currency to the money transfer company you choose. The mechanism to pay for your remittance transaction is called a payment method.

Currency Solutions supports the following payment methods:

• Bank transfer: Send the funds for your transfer from your bank account to Currency Solutions.
• Currency Solutions multi-currency account: If you have a Currency Solutions multi-currency account, you can pay using funds that are already held in your account.

Note that Currency Solutions does not accept cash, cheques or credit cards. Payment limits may apply depending on your bank.

Currency Solutions transfers are paid for by bank transfer. Customers with a multi-currency account can also use the funds they already hold in it.

Which payment method should I use to pay for my Currency Solutions money transfer?

Bank transfer is Currency Solutions' standard payment method, so simply send the funds from your bank account. Funds received by 15:00 GMT are typically processed the same day, so try to send your money before this cut-off.

How can my recipient get paid with Currency Solutions?

The method you choose to credit your overseas receiver is generally called a delivery method. Currency Solutions supports the following delivery methods:

• Bank deposit: Funds are paid directly into a bank account via SWIFT, SEPA or local payment rails, depending on the destination. This can be your recipient's bank account, or another bank account in your own name abroad.
• Multi-currency account: You can send funds to your own Currency Solutions multi-currency account.

Currency Solutions pays recipients directly into their bank account. Cash pickup, home delivery and mobile wallet payouts are not available.

If your recipient needs cash or a mobile wallet payout, you will need to use a different provider.

Which delivery method should I use for my Currency Solutions money transfer?

Currency Solutions credits funds into bank accounts, so all you need is your recipient's bank details: their name, IBAN or account number, and the SWIFT/BIC or local routing details.

Are there any Currency Solutions coupon codes or promotions I can use?

Currency Solutions does not typically advertise coupon codes. That said, account registration is free, there are no transfer fees on online personal trades above GBP 3,000, and transfer fees may be waived based on your account history.

You can also request a free quote to compare Currency Solutions' rates with your current provider.

If Currency Solutions runs any offers or promotions in the future, we will add them on this page. Check this Currency Solutions review periodically to ensure that you do not miss out on any future deals.

Whilst you can check for Currency Solutions deals and discounts manually, doing so is time consuming. A better way is to sign up for the RemitFinder daily exchange rate alert. Our daily alert is totally free of cost; we will keep you posted on exchange rates and latest offers from many money transfer companies.

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How can I find Currency Solutions near me?

Currency Solutions is an online and telephone-based service, and does not operate any retail branches or agent locations. You can register, trade and manage your payments from anywhere through the online platform, or by calling your portfolio manager.

The company has offices in London (Hobbs Court, 2 Jacob Street, London SE1 2BG) and Paphos, Cyprus.

What is the best way to find a Currency Solutions Sending Location near me?

Currency Solutions does not have physical sending locations. All transfers are arranged online or by phone, so there is no need to find a location to send money from.

Why should I go to a Currency Solutions Sending Location to send money in person?

As Currency Solutions does not handle cash, there is no need to visit a location. If you prefer talking to a person, you can speak with your dedicated portfolio manager by phone at any stage of your transfer.

What is the best way to find a Currency Solutions Payment Location overseas?

Currency Solutions pays funds directly into your recipient's bank account. Hence, your recipient does not need to visit a payment location to collect the money.

Is Currency Solutions a safe way to send money abroad?

Currency Solutions has many measures in place to ensure the safety and security of their customers' funds and personal information. Below, we present some of these.

• FCA regulation: Currency Solutions is authorized by the Financial Conduct Authority for payment services (FRN 512130), and for regulated investment products including currency options (FRN 602082).
• Safeguarding: Customer funds relating to payment services are segregated and safeguarded in line with Regulation 23 of the Payment Services Regulations 2017. These funds are held by FCA-regulated e-money partners at a credit institution, which provides added protection in the unlikely event of insolvency.
• Strong Customer Authentication: Two-factor authentication is required to log in, and SCA is used to secure transfers.
• Identity verification: Electronic identity verification and KYC checks are carried out at onboarding.
• Regulated partners: Payment services are delivered through regulated institutions in the UK (The Currency Cloud Limited), the EEA (CurrencyCloud B.V.) and the US (Visa Global Services Inc.).
• Track record: Currency Solutions has been operating for more than 20 years.

Note that Currency Solutions is not a bank, and your funds are not covered by the Financial Services Compensation Scheme (FSCS). Safeguarding is the protection mechanism instead.

Currency Solutions is regulated by the FCA in the UK and safeguards customer funds in segregated accounts, which helps keep your money safe.

Can I trust Currency Solutions?

A major aspect of trusting a financial institution entails inspecting their legal and regulatory status in the countries of their operation. When it comes to Currency Solutions, we notice the below pertinent information:

• Currency Solutions Ltd is registered in England and Wales with Company Number 04864491, and has its registered office at Hobbs Court, 2 Jacob Street, London, SE1 2BG.
• Currency Solutions is authorized by the Financial Conduct Authority for the provision of payment services (FRN 512130).
• Currency Solutions is also authorized by the FCA to provide regulated investment products and services, including currency options (FRN 602082).
• Customer funds related to payment services are segregated and safeguarded under Regulation 23 of the Payment Services Regulations 2017.
• The company has processed more than GBP 18 billion for clients since 2003, and transfers over GBP 1 billion every year.
• Currency Solutions holds a 5.0 "Excellent" TrustScore on Trustpilot from more than 2,900 reviews, and many reviewers mention using the company for 10, 15 or even 20+ years.

Currency Solutions is a UK registered company that holds two FCA authorizations, and has been trusted by its clients with more than GBP 18 billion since 2003.

How good is Currency Solutions' service?

One of the most reliable ways to check if a service is good or not is to see what other customers have to say about it. We will do the same to see if Currency Solutions' customers are happy with their service or not.

Service is at the heart of what Currency Solutions offers. Each customer has a dedicated portfolio manager who gets to know their needs, keeps them informed of market movements, and handles the exchange process from start to finish. The team can be reached by phone during UK business hours, and you receive email updates at every stage of your transfer.

What do users have to say about Currency Solutions?

In this section, we look into Currency Solutions' ratings and reviews^ on popular review platforms and major mobile app stores to see what users think about their service.

• On Trustpilot, Currency Solutions is rated 4.9/5.0 with more than 2,900 reviews
• Currency Solutions does not have a mobile app, so there are no ratings and reviews on the Google Play Store and the Apple App Store.

^Ratings on various platforms as on October 29, 2026

Customer feedback on Trustpilot is overwhelmingly positive, with around 94% of reviews rated 5 stars. Common themes in these reviews include:

• Friendly, knowledgeable and responsive staff, with many reviewers naming their individual portfolio manager
• A simple registration process with little red tape
• Clear explanations at every step, which gives first-time users confidence when sending large sums, for example for property purchases
• Smooth, reliable transfers, and the ability to lock in a rate before sending
• Long-term loyalty, with many customers using the service for a decade or more

Some reviewers note that rates are competitive but not always the absolute lowest available, while valuing the personal service. Currency Solutions also responds to reviews on Trustpilot.

Currency Solutions is rated 4.9 out of 5 on Trustpilot, with users praising its friendly portfolio managers, simple onboarding and reliable transfers.

Have you used Currency Solutions yet? If so, please consider leaving a review on RemitFinder so other users can benefit from your expertise and experience.

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Is Currency Solutions the best choice for me?

Given our detailed analysis of Currency Solutions international money transfer service and related aspects, it is clear that Currency Solutions has many strengths. Here are some areas where we find Currency Solutions standing tall in the international remittance use case:

• Dedicated portfolio manager: Every Currency Solutions client gets a personal point of contact who can explain the market, help time transfers and handle the process end to end. This is especially useful for high-value or complex payments.
• No transfer fees on larger amounts: There is no transfer fee on online personal trades above GBP 3,000, and no onboarding or monthly account fees.
• No transfer limits: Currency Solutions does not cap the amount or number of transfers you can make, which suits property purchases and other very large payments.
• Risk management tools: Forward contracts, limit and stop orders, regular payment plans, and FX options for businesses let you protect yourself against currency movements.
• Multi-currency and local accounts: You can hold 40+ currencies and collect funds locally in GBP, EUR and USD.
• Strong regulation and safeguarding: Currency Solutions is dual FCA licensed, and customer funds are safeguarded in segregated accounts.
• Proven track record: More than 20 years in business, over GBP 18 billion transacted, and top-ranked on Trustpilot.
• Choice of channels: You can trade online or over the phone, whichever you prefer.

RemitFinder likes Currency Solutions for its dedicated portfolio managers, no transfer limits, fee-free online personal transfers above GBP 3,000, useful risk management tools, strong regulation and an excellent reputation with its customers.

That said, Currency Solutions may be less suitable if you want to send small amounts quickly via a mobile app, need cash pickup or mobile wallet delivery, or want to pay with a credit card or cash.

What are the best reasons to use Currency Solutions?

Currency Solutions' key advantages make it a very good choice for quite a few international money transfer use cases. Based on the in-depth analysis that we have conducted on Currency Solutions' remittance service in prior sections of this review, we notice that it can be a great fit for many international money transfer scenarios.

Here are some examples where Currency Solutions can prove to be a reliable ally for your next overseas funds transfer.

• If you are sending a medium or large amount (typically GBP 3,000 or more), Currency Solutions can be a good choice since there is no transfer fee on online personal trades above GBP 3,000.
• If you are making a significant one-off payment, such as buying property, a car or a boat abroad, you might like Currency Solutions since it does not impose any transfer limits and your portfolio manager guides you through the process.
• If you want to protect yourself against currency movements, Currency Solutions' forward contracts and rate orders let you lock in a rate or target a better one.
• If you need to make regular payments such as pension, mortgage or salary transfers, Currency Solutions can set up a regular payment plan and combine it with a forward contract to fix the rate.
• If you prefer speaking to a real person, Currency Solutions gives you a dedicated contact who you can call at any stage of your transfer.
• If you run a business with international suppliers, customers or currency exposure, Currency Solutions offers hedging strategies, FX options, multi-currency accounts, trade finance and API access.

Currency Solutions' strengths and advantages make it a very good choice for many money transfer scenarios for remitting money abroad for both individuals as well as businesses.

Currency Solutions is particularly useful for property purchases, pension transfers, relocating abroad and business payments, where the exchange rate and service quality matter the most.

What type of transfers can I make with Currency Solutions?

Currency Solutions supports a wide range of personal and business international money transfers.

Here are the main types of transfers you can make with Currency Solutions:

• Personal transfers: Money to family, property purchases and mortgage payments, pension transfers, salary repatriation, retiring abroad, emigration, investment purchases, travel and luxury goods purchases.
• Business payments: Supplier and invoice payments, receiving payments from overseas customers, payroll, dividends, and hedging currency exposure.
• Industries served: Manufacturing, construction, digital marketing, import and export, e-commerce, holding companies, family offices and travel agencies.
• Transfer types: Spot (same-day) transfers, forward contracts, limit and stop orders, regular scheduled payments, and FX options for businesses.

With Currency Solutions, you can make both personal and business international payments, from family support and property purchases to supplier payments and payroll.

What are various ways to send money with Currency Solutions?

You can place your Currency Solutions international money transfer orders in a variety of ways that include the below options:

• Online: Through the Currency Solutions online trading platform, which you can access in a web browser on desktop or mobile.
• By phone: By calling your dedicated portfolio manager on +44 (0)20 7740 0000, who can book the trade and arrange the payment for you.
• API: Businesses can integrate payments into their own systems using the Currency Solutions API.

Currency Solutions does not offer in-person cash transfers.

How to send and receive money with Currency Solutions?

Sending money with Currency Solutions involves three main stages: registering for a free account, setting up a secure login, and making a transfer online or by phone. Your recipient simply receives the funds in their bank account. Check out the section below for the exact steps needed to do an overseas money transfer with Currency Solutions.

Step by step guide to send money with Currency Solutions

Here are the steps you need to undertake to finish an end-to-end money transfer with Currency Solutions:

• Step 1: Decide if you want to send your next money transfer with Currency Solutions. With the recent explosion of money transfer operators, it may seem daunting to even choose who to go with. One helpful way to reach a decision is to compare various money transfer companies using RemitFinder's real-time money transfer comparison platform. RemitFinder does all the heavy lifting to assist you to easily compare the relative strengths and weaknesses of many remittance companies side by side. This can really help you to narrow down the choices that meet your selection criteria and therefore, help you to select who to go with.





• Step 2: Register online. Visit the Currency Solutions website and click "Open an account". Choose a personal or business account and complete the form. Registration is free and takes less than two minutes.
• Step 3: Verify your identity. UK residents are usually verified electronically and can start right away. Non-UK residents, or anyone who cannot be verified automatically, need to upload a passport, driving license or national ID card, plus a bank statement or utility bill dated within the last three months as proof of address.
• Step 4: Set up your login. Create your login details and set up two-factor authentication.
• Step 5: Get a quote and book your trade. Log in to the online platform or call your portfolio manager. Choose the currencies and the amount, and review the rate. You can go with a spot transfer, or ask about a forward contract or rate order.
• Step 6: Add your recipient. Enter your beneficiary's bank details, including their name, IBAN or account number, and the SWIFT/BIC or local routing details.
• Step 7: Send your funds. Pay Currency Solutions by bank transfer. Funds received by 15:00 GMT are typically processed the same day.
• Step 8: Track your transfer. You will receive email notifications when Currency Solutions receives your funds, when the currency exchange is completed, and when the money is sent to your recipient.

It is simple to send money abroad with Currency Solutions. You can register for free in under two minutes, and then book your transfers online or over the phone with your portfolio manager.

How can Currency Solutions help me send money?

Beyond simply executing transfers, Currency Solutions helps you get more from your money in a number of ways:

• A dedicated portfolio manager for expert guidance
• Real-time market insight and a free monthly currency forecast
• Help with timing your transfers when rates are favorable
• Forward contracts to lock in rates and protect against volatility
• Limit and stop orders to automate your trades
• Regular payment plans for recurring transfers
• Tailored currency risk management strategies for businesses

Do I need a Currency Solutions account to receive money?

No, your recipient does not need a Currency Solutions account. They only need a bank account in the destination country.

If you want to receive money from abroad yourself (for example, an overseas salary, rental income or client payments), you can open a Currency Solutions account and use its multi-currency and local account details in GBP, EUR and USD to collect the funds.

Does Currency Solutions have a mobile app?

No, Currency Solutions does not have a mobile app at this time. Its online trading platform works in a web browser on both desktop and mobile, and you can also trade by phone with your portfolio manager.

How do I track my Currency Solutions transfer?

Currency Solutions sends you email notifications at key stages of every transfer: when it receives your funds, when the currency exchange has taken place, and when the funds are sent to your beneficiary.

You can also check the status of your payments by logging in to the online platform, or by contacting your portfolio manager.

Can I use Currency Solutions for international bank transfers?

Yes. International bank-to-bank transfers are Currency Solutions' core service.

You can send money to bank accounts worldwide in 40+ currencies via SWIFT, SEPA and local payment rails. Multi-currency accounts also come with IBANs in your own name.

Is Currency Solutions online better than sending money in-person in stores?

Currency Solutions does not offer in-store services, as it operates online and by phone only.

Compared to in-store cash transfer services, Currency Solutions offers bank-to-bank transfers with no transfer limits, no fees on online personal trades above GBP 3,000, access to risk management tools, and a dedicated expert contact.

Currency Solutions is an online and phone-based service. It does not support cash transfers, so in-store services may suit people who need to send or receive cash.

Does Currency Solutions have a rewards program?

Currency Solutions does not run a formal points-based rewards program. However, long-standing customers may benefit from fee waivers based on their account history, and business clients making regular payments can negotiate bespoke pricing.

What customer support options are available with Currency Solutions?

In case you need any help with your Currency Solutions money transfer, or have any other general questions, you can contact the Currency Solutions customer support team.

There are many easy ways to get in touch with Currency Solutions customer support as below:

• Dedicated portfolio manager: Every client has a personal point of contact
• Phone (UK): +44 (0)20 7740 0000, Monday to Thursday 8am to 6pm, and Friday 8am to 5pm (UK time)
• Phone (Cyprus): +357 26 813 613, Monday to Friday 9am to 5:30pm (Cyprus time)
• Callback requests: You can request a call back through the Currency Solutions website
• Email: info@currencysolutions.com
• Help Centre: The Currency Solutions Help Centre has answers on getting started, payments, security and account management
• Complaints: A formal complaints procedure is available through the Help Centre

Note that Currency Solutions' customer support is not available 24/7 or at weekends.

You can contact Currency Solutions' customer support through your portfolio manager, by phone, email or callback request, or find answers in their online Help Centre.

Can I cancel my Currency Solutions transfer?

Once you book a currency exchange with Currency Solutions, it becomes a binding contract at the agreed rate. This means it cannot simply be canceled like a card payment.

If you need to change or cancel a transfer, contact your portfolio manager as soon as possible. Any losses resulting from exchange rate movements between booking and cancellation may be passed on to you.

Also note that if you do not pay for a booked trade on time, Currency Solutions reserves the right to charge interest at 4% per annum above the Bank of England base rate.

How do I delete my Currency Solutions account?

To close your Currency Solutions account, call +44 (0)20 7740 0000 and the team will guide you through the closure process. Note that any outstanding trades, forward contracts or balances need to be settled before your account can be closed.

Can I lock in an exchange rate for a future payment with Currency Solutions?

Yes. Currency Solutions offers forward contracts that let you fix today's exchange rate for a payment that is due at a later date.

This is especially useful for overseas property purchases, where the rate can be secured on the date the contract is signed and the funds settled on completion. This protects you from market volatility in the meantime. Note that a deposit may be required to secure a forward contract.

Can I get a multi-currency account with Currency Solutions?

Yes. Both personal and business customers can open a global multi-currency account to send, receive and hold funds in 40+ currencies. Accounts come with IBANs issued in your own name, and local account details in the UK, US and EU.

There is no onboarding fee and no monthly fee for the multi-currency account.

Does Currency Solutions help businesses manage currency risk?

Yes. Business clients get a dedicated portfolio manager who helps build a tailored currency risk management strategy. This can use spot contracts, forward contracts, take-profit, stop and limit-stop orders, and FX options (Currency Solutions is MiFID II licensed). The aim is to stabilize margins and bring predictability to cash flow.

Businesses can also access trade and invoice finance from 200+ specialist providers, and integrate payments into their own systems via API.

Is Currency Solutions a bank?

No. Currency Solutions is not a bank. It is an FCA-authorized foreign exchange and international payments company.

You do not need to open a separate bank account to use Currency Solutions. Your funds are safeguarded rather than covered by the FSCS.

Additional Information

Legal and Regulatory Compliance

Currency Solutions and its payment partners are registered and regulated as follows:

• Currency Solutions Ltd is registered in England and Wales (Company Number 04864491), with its registered office at Hobbs Court, 2 Jacob Street, London, SE1 2BG.
• Currency Solutions Ltd is authorized by the Financial Conduct Authority for the provision of payment services (FRN 512130), and to provide regulated investment products and services, including currency options (FRN 602082).
• Customer funds related to payment services are segregated and safeguarded under Regulation 23 of the Payment Services Regulations 2017. Currency Solutions Ltd is not covered by the FSCS.
• UK payment and e-money services (non-MiFID products) are provided by The Currency Cloud Limited, authorized by the FCA under the Electronic Money Regulations 2011 (FRN 900199).
• EEA e-money and related payment services are provided by CurrencyCloud B.V., licensed and regulated by De Nederlandsche Bank as an Electronic Money Institution (Relation Number R142701).
• US payment services are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032), registered as an MSB with FinCEN and as a Foreign MSB with FINTRAC.