Paysend Detailed Review

Rates, Fees, Limits, Safety and More

Last updated: July 10, 2022

What is Paysend? An introduction

Paysend company information

Paysend was created in 2017 with the goal to enable people to send and receive money with any Visa, Mastercard or UnionPay card across the world. With a vision to change how people move their money globally, Paysend pioneered international card to card money transfers by enabling more than 12 billion cards powered by Mastercard, Visa, China Union Pay and numerous regional and local cards to transact on their platform.

Currently, Paysend provides small and medium enterprises (SMEs) over 40 online payment methods to help them transact in the international money transfer space. Paysend also helps individuals move money globally using their platform, and operates in more than 150 countries worldwide. More than 17,000 SMEs and over 7 million customers can send money to over 150 countries using Paysend.

Paysend is currently headquartered in London, United Kingdom.

Paysend has recently partnered with Alipay in China as part of their continued global expansion. Further, they also launched their services in the US. Adding support for 2 of the world's biggest payments markets enables Paysend to truly scale their operations worldwide.

With a wide network of partners across the globe, Paysend is able to offer their customers the global reach they expect in the modern digital economy. In addition to partnerships with Mastercard, Visa and UnionPay, Paysend has a wide array of banking partners all over the world. This enables the Paysend ecosystem to expand its reach and provide a wide coverage for international currencies and global markets.

Paysend by the numbers

Here are some Paysend statistics that help provide an interesting perspective into their global scale of operations.

• Over 12 billion cards (Mastercard, Visa, China Union Pay and local cards) connected
• 7 million customers and over 17,000 SMEs
• Over 40 payment methods available for SMEs
• Able to send money from about 50 countries
• Able to receive money in over 150 countries
• 75% of money transfers arrive in 20 seconds or less
• Over 28,000 Trustpilot reviews
• Numerous global banking partners help increase financial network and coverage

Paysend is a rapidly growing fintech company that helps you send money from 50 countries to 150 receiving nations worldwide.

Paysend has raised capital a few times and is backed by some popular and established venture capital firms. Below are some facts about the funding rounds Paysend has had thus far.

• Total funding arounds - 5
• Number of investors - 8
• Capital raised in all rounds - USD 157.6 million
• Primary investors include Global PayTech Ventures and InfraVia Capital Partners
• On Jun 25, 2019, Paysend acquired Rapid SD, an Australia-based software development company.

Which countries does Paysend operate in?

Paysend has a global footprint with operations in more than 150 countries. This is no surprise given that more than 12 billion Visa, Mastercard and UnionPay cards are in their network. Let us see where you can send money from and to with Paysend.

Where can I send money from with Paysend?

With Paysend, you can send money from over 50 countries across the world. We list the supported countries below.

• Andorra
• Australia
• Austria
• Belgium
• Bulgaria
• Canada
• Croatia
• Cyprus
• Czech Republic
• Denmark
• Estonia
• Finland
• France
• Germany
• Greece
• Hungary
• Iceland
• Ireland
• Israel
• Italy
• Kazakhstan
• Latvia
• Liechtenstein
• Lithuania
• Luxembourg
• Macedonia
• Malta
• Mexico
• Moldova
• Montenegro
• Netherlands
• Norway
• Poland
• Portugal
• Romania
• San Marino
• Serbia
• Slovakia
• Slovenia
• Spain
• Sweden
• Switzerland
• UAE
• United Kingdom
• USA
• Uzbekistan

Paysend allows you to send the below 16 currencies using their money transfer platform.

• AUD
• EUR
• CAD
• CZK
• DKK
• ILS
• KZT
• USD
• MDL
• NOK
• PLN
• SEK
• CHF
• AED
• GBP
• UZS

In case your country is not yet supported, be sure to periodically check the Paysend exchange rate calculator on their website which will let us see which countries are supported. Paysend is constantly expanding their global footprint, so it is very likely that your country will get covered in the future.

Where can I send money to with Paysend?

With Paysend, you can send money to over 150 countries worldwide. Once again, this is not a surprise given the wide network of cards and global banks that Paysend partners with.

Paysend publishes the full list of their receiving countries in various regions worldwide. You can check this helpful resource to see if your country is supported. In case your country is not currently supported, make sure to check back as Paysend is always adding more countries to their network.

With about 50 sending countries and 150 receiving countries, Paysend supports a matrix of almost 7500 country combinations you can send money from and to. That is a very wide and comprehensive corridor support!

With Paysend, you can send money from 50 countries to 150 countries worldwide.

What are Paysend's fees and exchange rates?

The international money transfer business has many players in it, and there is a lot of competition amongst money transfer companies to win your business. As a reputable and established remittance service provider, Paysend generally offers very competitive exchange rates and relatively lower transfer fees when compared to their competitors. Operating as an online only business without physical branches also helps Paysend keep their operational costs lower and pass the savings on to you.

One way we can put Paysend's claim to good exchange rates and low fees to test is by actually checking their rates and fees for some popular international remittance corridors.

Let's deep dive into Paysend's exchange rates and fees for sending 1000 units of currency for some country combinations. We will also do some helpful calculations along the way that will help us evaluate if Paysend's rates and fees are good.

*Exchange rates and fees as on July 04, 2022
**Mid-Market Rate from XE.com
See how we calculate FX Markup

When it comes to fees, Paysend has a very easy to understand flat fee per transaction model. The transfer fee charged is also independent of the amount you send. Below is a list of Paysend's transfer fees*** for sending money in all the major currencies they support.

• Australia – 2 AUD
• Canada – 3 CAD
• European Union - 1.50 EUR
• Israel – 9 ILS
• Kazakstan – 199 KZT
• Mexico – 2 USD
• Russian Federation – 49 RUB
• Turkey - 9 TRY
• United Arab Emirates – 9 AED
• United Kingdom - 1 GBP
• United States of America - 2 USD

***Transfer fees as on July 04, 2022

Paysend charges a flat transfer fee that does not depend on the transfer amount.

An important fact to keep in mind is that Paysend's flat transfer fees do not include any other fees - for example, any potential charges applied by the sending or receiving banks. You should check with your bank for any applicable fees before you decide to proceed with your money transfer.

This brings us to an interesting insight on Paysend fees that you may find very useful.

Since Paysend charges a flat fee that is independent of the transfer amount, you will save more money if you send higher amounts with them. To demonstrate how this is advantageous to you, see the below calculation whereby we simulate 3 scenarios to send money from USA to India - first with a transfer amount of USD 1,000, then with USD 5,000 and finally with USD 10,000.

*Exchange rates and fees as on July 04, 2022
**Mid-Market Rate from XE.com
See how we calculate FX Markup

As you can see from the above, the FX Markup charged by Paysend continues to decrease as the transfer amount increases. The reason for this is that the more money you send, the lower the effect of the fixed fee becomes as a percentage markup.

Due to the flat fee model, Paysend's FX Markup continues to decrease as the transfer amount increases. Paysend may, thus, be a cheaper option to send large amounts.

This may make Paysend a great choice for larger money transfers, especially compared to providers that may charge you a percentage based fee which keeps increasing with the transfer amount.

Are Paysend exchange rates good?

Paysend tends to have fairly competitive exchange rates and low flat fees across many of the markets they operate in. You should always check the latest exchange rates and fees using the Paysend calculator available on their website for latest information. This will help you gauge if Paysend is the right choice for your next money transfer.

As evidenced by our case studies for Paysend corridors earlier, and the calculations we did, we notice that Paysend charges an FX Markup anywhere between 0.40% to 2.93%. This is a wide range, but something that is not surprising given that Paysend operates in 7500 country combinations worldwide.

Another useful observation we shared regarding Paysend fees was that since the transfer fee charged by Paysend is a flat fee that is not dependent on the amount, you get to save more if you send larger amounts. The reason for this is that a low, flat fee lowers itself as a percentage as the amount gets bigger.

Paysend exchange rates are competitive in many markets. With low, fixed fees, they could be a great choice for your next money transfer.

Since the global FX market is rapidly fluctuating, we always suggest that you should look at all options before you decide which money transfer company to go with. If you compare various providers, you will be better armed with information that may help you decide which one is best for your needs.

An easy and quick way to compare many remittance service providers is to use RemitFinder's money transfer comparison platform. We present an easy to digest comparison table for you to quickly compare many companies, and hopefully pick the one that suits your needs without spending too much time and research.

Is Paysend a cheap way to send money overseas?

With a low, flat fee structure that is not dependent on the transfer amount, Paysend is certainly a cheaper way to send money internationally.

However, in some markets, the exchange rate offered by Paysend could be lower (as evidenced by our FX case studies done earlier). Since a worse exchange rate also cuts into your recipient's payout, you should do your due diligence when sending money.

But in general, so long as you send money in markets where Paysend provides very competitive exchange rates, they are certainly a very cost effective way to send money overseas.

So long as you get a competitive exchange rate, Paysend's low, flat transfer fees make them a very cost effective way to send money abroad.

Given Paysend's flat fees, you get charged less FX Markup if you send higher amounts. This is due to the flat fee getting spread out thinner over larger amounts.

How do I avoid Paysend fees?

In general, there is no way to avoid paying the Paysend transfer fees. Note, however, that Paysend's fees are generally pretty low and do not vary with the transfer amount. So, even if you send a large amount, you still get charged a low flat fee.

That said, Paysend has a great promotion going on for RemitFinder users whereby your first 3 money transfers with Paysend are free. Take advantage of this great Paysend offer to save even more money on your first 3 transactions!

RemitFinder users can send their first 3 money transfers with Paysend for free!

How much money can I send with Paysend?

When you send money overseas, there are generally limits on how much money you can send in a single transaction, as well as over time periods like a month or a year. Also, sometimes providers also have different limits based on currencies - popular currencies like USD, CAD, AUD, GBP and EUR, etc. can sometimes be sent without limits, while more regulated currencies like CNY, NGN and KRW, etc. may have much smaller limits.

Paysend has a two tier transfer limit model whereby you can send a lower amount by providing minimal Know Your Customer (KYC) information. If you want to send money overseas without any transfer limits, you have to provide additional documentation and information and Paysend will remove your transfer limits after successfully verifying your documentation.

For example, when sending money with Paysend from the US, you can send up to USD 999 or up to 5 transactions (which ever happens first) without providing your Social Security Number (SSN). Note that you still need to provide your name, mobile number, address, email, date of birth and identification documentation. If you provide additional documentation to Paysend, the limits can be raised upon successful verification.

Similarly, in the UK, Paysend allows you to send GBP 800 or EUR 1,000 per 6 months without providing additional identification documentation. To increase these limits, you have to provide additional information.

Paysend allows you to send smaller amounts with lesser documentation. If you want to remove transfer limits, you have to submit additional identification documentation.

How long does it take for Paysend to send money overseas?

Paysend is a specialist when it comes to moving money internationally fast. About 70% of Paysend money transfers arrive in 20 seconds or less, and the rest within 3 business days.

Due to robust global partnerships with Visa, Mastercard Worldwide and China Union Paу, and a wide network of international banking relationships, it is no surprise that Paysend can send your money overseas quickly. These banking network relationships also enable Paysend to always obtain the current status of your money transfer and keep you updated of progress regularly.

A bulk of Paysend transfers are complete within 20 seconds, and the rest within 3 business days.

Paysend will debit funds from your card the moment you send your transfer, and credit your recipient's card, mobile wallet or bank account quickly as noted above. For some countries, depending on your recipient's local bank, it may take up to 3 business days for your transfer to complete.

How can I pay for my Paysend money transfer?

In the money transfer space, a payment method is defined as the mechanism you use to pay for your money transfer. Paysend primarily supports card transfers. In other words, you can use your debit or credit card to fund your money transfer with Paysend.

Given Paysend's very strong relationships with Visa, Mastercard and Union Paу, and thereby tapping into a network of 12 billion cards worldwide, it is no surprise that you can easily send money with Paysend using your debit or credit card.

Paysend allows you to pay for your money transfer with a debit card or a credit card.

Below are some facts and information that you should be aware of when using your card to pay for your money transfer with Paysend.

• During your money transfer process, simply enter your card number, expiry date and CVV to pay for your money transfer.
• The country where your card is issued must match your country of registration with Paysend. For example, you can only use UK issued cards to send money from UK in GBP. If you had another overseas US card, you would not be able to use that to pay for your UK transfer.
• In case your debit or credit card is compliant with 3D Secure technology, you will be asked to enter a password or a one-time code to authenticate yourself with your bank. This happens on a page that you get redirected to after you enter your card details on Paysend - this page is called the 3D Secure authentication page (also known as Visa Secure, Mastercard Identity Check, etc.).
• For additional security, anytime you enter a new card to pay for your Paysend money transfer, you will be required to verify your ownership of the new card by entering a small charge that Paysend will send to your card account. For example, Paysend may send a 1.25 charge on your account, and you have to enter that amount to verify that you are the rightful owner of the card. The temporary charge is only used for verification purposes, and is refunded within 48 hours.

As you can see, Paysend implements a variety of steps to ensure the security and safety of your card and its use to protect you against fraud.

Paysend implements multiple layers of security to ensure your card is fully authorized for use by you and not someone else.

How can my recipient get paid with Paysend?

When you send money overseas with a money transfer company, you need to decide how to pay your recipient. This is called a delivery method or a delivery option.

Paysend allows you to pay your recipient in the following convenient ways:

• Deposit to a card
• Direct bank deposit
• Credit to a mobile wallet

When you create your money transfer with Paysend, simply choose the right delivery method and provide the necessary information, and Paysend will credit your recipient based on your choice.

With Paysend, your recipient can receive the funds in their card, bank account or mobile wallet.

Note that it is not possible to send and receive cash with Paysend. If you prefer to pay for your money transfer with cash, or want your recipient to pick up cash overseas, you may have to explore other options.

Are there any Paysend coupon codes or promotions I can use?

Paysend has an attractive promotion whereby RemitFinder customers can send their first 3 money transfers for free. There are no minimum transfer amount thresholds in place for this offer, and both new as well as existing Paysend customers can avail this discount.

This is a great way to save even more on your Paysend money transfers and avoid the fixed fee that you have to pay for sending money with Paysend. For example, if you are sending money with Paysend from Canada, the fixed fee is CAD 3. Using the 3 free money transfers promotion, you get to save CAD 9 over your first 3 transactions.

Below is a screenshot of this very useful Paysend promotion available for all RemitFinder users.

Paysend promotion whereby RemitFinder users get 3 free money transfers

RemitFinder users get first 3 Paysend money transfers free (0 fees).

If Paysend adds any new promotions, we will add them to this page, so be sure to check back regularly. To avoid checking manually, you can also sign up for the RemitFinder daily exchange rate alert. It's totally free, and we will keep you updated with the latest exchange rates and deals from many money transfer companies. This will save your precious time and money.

Sign up for a free rate alert and stay up to date with market trends

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Is Paysend a safe way to send money abroad?

Organizations dealing with money and payment processing have to ensure they stick with the highest standards of safety and security protocols. Paysend is no different - they put a good amount of focus on ensuring that your money is in safe hands with them.

To ensure the safety of your funds and information, Paysend implements several measured listed below.

• Paysend implements the Payment Card Industry (PCI) Data Security Standard (DSS) protocol and has a Level 1 certification to ensure its fully compliant with PCI DSS guidelines.
• Paysend implements military/enterprise grade Secure Sockets Layer (SSL) technology on their website and all other access points that can be used to access their service or network.
• Paysend complies with Know Your Customer (KYC) guidelines and has a 2-tier transfer limit model whereby you can send smaller amounts by providing necessary and minimal KYC information, and asking for further information and identification documents if you wish to send higher amounts.
• Paysend ensures it complies with Anti Money Laundering (AML) guidelines and all transactions are audited and fraud checked.
• Paysend enforces that the card you use to fund your money transfer is from the same country where you register your Paysend account from. This helps reduce cross-border fraud and helps tap into information security and law enforcement capabilities in the host country.
• Paysend adds 2 Factor Authentication (2FA) to ensure it is you using your card and not someone else by relying on 3D Secure technology whereby you enter password or a one-time code to authenticate yourself with your bank. Note that for this to work, your card must support 3D Secure authentication.
• To further validate that you actually own the card you are using to fund your money transfer, Paysend verifies your card ownership by sending a small transaction to your account. You then have to enter the transaction amount to validate that you own the card. The token charge is removed within 48 hours as it is used only for verification purposes.

Paysend implements numerous security measures to ensure your card ownership so no one else can transact using your card.

Can I trust Paysend?

As a trusted payment processor, Paysend is authorized to handle money and process payments in various countries. This is a very important aspect for you as a consumer to build trust in a brand. Companies that are authorized to handle money have to comply with strict security guidelines to be able to get their license to operate in a country.

Below, we present some examples of Paysend's registration and compliance information with several global financial regulatory organizations.

• In the United Kingdom, Paysend is a registered financial services company regulated by the United Kingdom Financial Conduct Authority (FCA). This ensures that Paysend is authorized to handle payments in the UK. Paysend's registration number with the FCA is 900004.
• In the United States, Paysend is a licensed money transmitter (NMLS ID: 2048617) in numerous US states. For any US states where Paysend is not registered in, their registration with the Central Bank of Kansas City applies.
• Paysend has very strong partnerships with VISA, Mastercard, China UnionPay, and several other local payment service providers, and is fully regulated by these organizations.
• In Russia, Paysend is registered with the Central Bank of Russia (CBOF) with registration no. 3324-P and is authorized to transact in Russia.
• For its Asian operations, Paysend has partnered with the Asia Credit Bank (ACB) and is regulated by them to perform payment processing in Asia.
• In Europe, Paysend partners with Easy Payment and Finance (EP) for their financial services. EP is registered with the Bank of Spain and is a licensed financial institution. EP's registration number with the Bank of Spain is 6849.
• In Canada, Paysend is registered with the Financial Transactions and Reports Analysis Centre of Canada (Fintrac) and is a regulated Money Services Business (MSB). Paysend's MSB registration number with the Fintrac is M19598578. Additionally, Paysend is also registered and regulated by Autorité des marchés financiers (AMF) with Permit No. 904481.

Be sure to check Paysend's website in your country to see additional local regulatory and compliance information that may be available in addition to the above.

In the United States, Paysend is authorized and regulated by several financial institutions in many US states. Below, we provide some examples.

• In Missouri, Paysend is regulated by the Missouri Division of Finance and has a Missouri Sale of Checks and Money Transmitter License (license number MO-22-8940).
• In North Carolina, Paysend is regulated by the Office of Commission of Banks and has a North Carolina Money Transmitters Act License (license number 201383).
• In Florida, Paysend is regulated by the Florida Office of the Controller and has a Money Services Businesses Part II License (license number FT230000344).
• In Ohio, Paysend is regulated by the Ohio Department of Commerce and has an Ohio Money Transmitter License (license number OHMT219).
• In all other US states, Paysend's registration with the Central Bank of Kansas City applies. Central Bank of Kansas City is regulated by the Federal Deposit Insurance Corporation (FDIC).

Based on the above analysis, it seems like Paysend definitely takes the security of your money and private information very seriously. They also ensure full compliance with strict guidelines from numerous global financial and regulatory institutions.

Your funds and information should be safe with Paysend as they implement many security best practices and are regulated by global financial institutions.

How good is Paysend's service?

As a reputed global money transfer company, Paysend has been around for a few years. With 12 billion cards in their network, and 7 million customers, we expect Paysend to have a really good product that is easy to use and helps customers achieve what they want seamlessly.

An effective method to investigate if Paysend's service is good is by looking at what other money transfer customers like you think about their service.

What do users have to say about Paysend?

Let us see what other customers have to say about Paysend's product and money transfer service. We present a summary of Paysend's ratings and reviews^ on some popular platforms below.

• On Trustpilot, Paysend is rated Excellent with a 4.5/5.0 rating with over 29k reviews
• On the Google Play Store, Paysend has a 3.8/5.0 rating with more than 92k reviews and over 5 million downloads
• On the Apple App Store, Paysend's iOS app is rated 4.2/5.0 with about 1800 ratings

^Ratings on various platforms as on July 10, 2022

Paysend has excellent reviews on Trustpilot, and very good reviews on App Store. Android app ratings are a bit lower though.

Add your Paysend review to share your experience

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Is Paysend the best choice for me?

Paysend is a strong contender in the international money transfer space, strong enough that you should definitely take a look at them and compare them with other companies to see if they may be a great fit for your next money transfer.

Based on our detailed analysis of Paysend's money transfer service, we find them to be strong in the below areas when compared to their competitors.

• Excellent payment card support: With strategic partnerships with Visa, Mastercard and Union Pay, Paysend is able to tap into 12 billion cards on their payment network. This is a very comprehensive coverage and you will most likely be able to use your card as long as it has one of the 3 logos from the aforementioned card companies.
• Comprehensive country/currency support: Paysend supports 7500 country combinations with 50 sending countries and 150 receiving countries. The chances that Paysend has you covered for your next money transfer are pretty high. In case your countries are not supported yet, check back regularly as Paysend is always adding support for new countries.
• Relatively low, flat money transfer fee: Paysend charges a relatively low and flat fee that does not depend on the transfer amount. This means that the more you send, the more you save on fees since the flat fee continues to decrease as a percentage as the transfer amount increases. For example, the fee to send money transfers from US and Canada is USD 2 and CAD 3 respectively, while money transfers from Australia and UK get charged AUD 2 and GBP 1 respectively.
• Ability to send high transfer amounts: Paysend will let you send very large sums of money abroad if you provide detailed KYC information, and get approved for higher sending limits. Otherwise, you can send smaller amounts by providing minimal KYC information.
• Flexible delivery method support: Paysend lets you pay your recipient in the following 3 ways - via a card deposit, with a direct bank transfer and by crediting to a mobile wallet. This provides plenty of flexibility to pay recipients with various needs and preferences.
• First 3 free money transfers: Paysend is currently running an attractive promotion for RemitFinder users whereby your first 3 money transfers with Paysend are fee free. This is a great way to save even more when sending money overseas.
• Quick international money transfers: With Paysend, your money will likely move overseas very quickly. Most of their money transfers are instant (completing within 20 seconds), and the rest take up to 3 business days.
• Strong focus on security: Paysend implements many security protocols to ensure your funds and information are safe with them at all times. They also provide 2 factor authentication to further verify that your card really belongs to you; this adds an additional layer of security.

RemitFinder likes Paysend for supporting 12 billion payment cards, providing comprehensive corridor coverage, moving money overseas fast and having a strong focus on security.

What are the best reasons to use Paysend?

There are many scenarios where you may need to send money internationally. For example, you may be supporting your family overseas or you may want to send money back home to purchase a property. You may be paying overseas suppliers for your business purchases, or investing in a foreign market. Whatever be your money transfer need, Paysend could be a good choice for your next money transfer.

Below we present some scenarios where Paysend could potentially be a great fit with your next international money transfer requirements. This is based on our detailed review of Paysend's money transfer service, and by keeping their strengths and weaknesses in view.

• If you want to pay for your money transfer with your card (debit or credit), you can certainly do so with Paysend. With more than 12 billion cards supported (thanks to strategic partnerships with Visa, Mastercard and Union Pay), the chances that you can use your card to pay for your Paysend transfer are fairly high. Additionally, Paysend implements multiple layers of security to ensure your card is used in a safe and secure manner.
• When you need to send money overseas quickly, Paysend can be a great company to partner with. More than 70% of their money transfers are instant and finish within 20 seconds. The remainder will finish in up to 3 business days.
• To save on money transfer fees, you can rely on Paysend as they charge relatively low fixed fees. The fee does not increase with the transfer amount. This is a huge plus as your fee as a percentage continues to decrease as the transfer amount increases. To make it even better, Paysend is also offering RemitFinder users 3 free transfers so you can save more.
• The country and currency corridor coverage provided by Paysend is pretty comprehensive. Currently, Paysend lets you send money from 50 countries to 150 receiving destinations. This makes the supported country combinations to be 7500!
• If you want to send large amounts abroad, Paysend can help you with the same. The only caveat is that you will need to provide detailed KYC and identifying information and documentation. Once Paysend approves you for sending higher amounts, you can send as much as you want.
• Paysend has flexible delivery options to pay your recipient. You can use card transfer, bank deposit or mobile wallet credit to pay your receiver overseas. This is very helpful as you have flexibility to choose the right delivery method based on your recipient's needs. For example, if your recipient does not have a bank account, you can easily send money to their card or mobile wallet.
• Finally, Paysend implements a robust set of security protocols and procedures. This provides peace of mind to their customers since they know that their money and information are safe with Paysend.

Paysend can be a very good choice for quite a few money transfer scenarios.

What type of transfers can I make with Paysend?

With Paysend, you can make 2 types of transfers - one time or repeat. One time transfers, as the name implies, are single transfers that you make for a particular one-time need. For example, you purchased something from an overseas seller and need to send them a one-time payment for the purchase.

Paysend also offers repeat transfers that offers the convenience of reusing an older transfer to make a repeat transfer to the same recipient. This way, you do not have to enter all the information needed to make a money transfer from scratch. You can follow the below steps to make a repeat transfer with Paysend:

• Select a transaction you have done in the past and choose the "Repeat" option.
• Enter the transfer amount you want to send and confirm all looks OK.
• Choose how to pay for your transfer - you can either choose an existing card you have used before or enter a new one.
• Click "Next" to complete the transaction. Note that you can also include a personalized message for your recipient.

Repeat transfers let you piggyback on an existing transaction to save many steps in the transfer process.

Additionally, you can make the following 3 types of money transfers with Paysend:

• Send money to a bank account
• Send money to a card
• Send money to a mobile wallet

These are great options based on the circumstances or preferences of your recipient. For example, someone you are sending money to only once for a professional reason may not want to disclose their bank account details with you. In that case, you can choose to pay them via a card or mobile wallet.

What are various ways to send money with Paysend?

Sending money internationally with Paysend is very easy. You can choose one of the below methods to complete your money transfers quickly within minutes from the comfort of your home or office. Note that Paysend does not have physical office or branch locations where you can walk in to send money.

• Online via the Paysend Website: You can register an account, manage account preferences and send money via the Paysend website. Its quick and easy to use, so give it a try.
• Using the Paysend mobile app: Paysend mobile app is another convenient way to use their money transfer service. The app is available both on Google Play Store for Android devices as well as on the Apple App Store for iOS device.

How to send and receive money with Paysend?

Sending money with Paysend using either their website or mobile app is quick and easy. We also notice really good ratings and reviews from customers for Paysend - this implies that customers like their service and it works well to enable them to send money overseas.

In the next section, we share a step by step guide to send money internationally with Paysend.

Step by step guide to send money with Paysend

You can follow the below step by step process to easily send money abroad with Paysend in simple and easy to follow steps. As you will see, it only takes a few clicks to finish your transaction.

• Step 1 - Figure out if Paysend is the right choice for your money transfer. Before you send money with Paysend, you need to first decide if Paysend will be your chosen provider for your next money transfer. To do this, you should definitely compare Paysend with other money transfer companies, and compare pros and cons of each option. One very easy way to do this is to use RemitFinder to compare money transfer companies. We compare many options in an easy to follow format and help you save time and money.





• Step 2 - Login into your Paysend account. Before you can send money with Paysend, you need to login into your account. If you are new to Paysend, register an account first. Registration is quick and easy, and once you are done, login into your new account to proceed.
• Step 3 - Start a new money transfer. Click on the "New Transfer" button at the bottom of the page to start your new money transfer.
• Step 4 - Choose recipient's country. Click on the dropdown next to the text "Recipient Gets" and pick the country your recipient resides in.
• Step 5 - Enter the transfer amount. Enter the amount you want to send. Note that you may only send a limited amount at first with basic KYC information. If you need to send large amounts, you will need to submit additional documentation. Once Paysend verifies your documents and approves you to send more money, you can choose higher amounts to send.
• Step 6 - Choose the delivery method. Next choose how you want to pay your recipient. With Paysend, you can send money to a card, bank account or mobile wallet. Note that not all options may show up based on your recipient's country of residence.
• Step 7 - Fill your recipient's details. If you are sending money to someone you have sent money before with Paysend, simply choose them from the list of your saved recipients. Otherwise, enter the required information for your new recipient.
• Step 8 - Enter your card details. Next, enter information for the card you will be using to pay for your money transfer. You will need to enter the card number, expiration date and CVV code. Note that the card you use must be issued in the same country that you registered with Paysend from. For example, if you live in the UK, you must use a UK issued card to pay for your money transfer.
• Step 9 - Confirm your transfer. Check that all the details are correct and confirm your money transfer. If your card supports 3D Secure authentication protocol (both Visa and Mastercard cards do), you will be redirected to your bank's 3D Secure authentication page (also known as Visa Secure, Mastercard Identity Check, etc.). Once you are at the said bank authentication page, you will need to enter your password or a one-time code to authenticate with your bank and confirm your payment.
• Step 10 - Confirm ownership of your payment card. Note that when you use a new card for your Paysend money transfer, you will be asked to verify your card by entering the amount of a small charge that Paysend will place on your account. This charge is only for verification purposes, and will be removed within 48 hours. This step is used to ensure that you are the rightful owner of your payment card.

You can send money with Paysend in just a few clicks. Simply follow the above steps to send money in just a few minutes.

How can Paysend help me send money?

For various types of transfers - whether personal or business, or smaller or larger amounts - Paysend has support for all your potential needs.

You can make the below 2 types of transfers with Paysend:

• One-time money transfers: These are prefect for non-recurring needs like paying a friend, family member or overseas supplier once.
• Repeat transfers: If you need to send money to someone more than once, save time by choosing an existing transaction and using the Repeat option. This will help you save quite a few clicks and complete your transaction much faster.

Additionally, Paysend has plenty of helpful guides per country combination to help you send money from one country to another. These are customized with information that is pertinent to both the source and the destination country, and could be a useful resource.

Make sure you visit the corresponding guide for your desired country combination and go through all the helpful information available.

Do I need a Paysend account to receive money?

You do not need a Paysend account to receive money overseas. You can pay your recipient in one of 3 ways with Paysend - pay to a card, direct deposit to a bank account or credit to a mobile wallet. None of these 3 delivery options require the recipient to have a Paysend account.

Your overseas recipient does not need a Paysend account to receive money you send to them with Paysend.

Does Paysend have a mobile app?

Paysend has a mobile app which is available for download on both the Google Play Store (for Android devices) as well as the Apple App Store (for iOS devices). Once you download the Paysend app on your mobile device, you will see that it is quick and easy to use the app for sending money overseas.

Paysend has a mobile app with full functionality. It is quick and easy to use their app.

How do I track my Paysend transfer?

Tracking your transaction with Paysend is very easy. Simply go to your Account and look for your transaction history. Your latest transaction will be at the top, and you can easily check the status on your money transfer. You can do this either on the Paysend website or on their mobile app.

Paysend will also notify you as your transaction progresses forward.

Can I use Paysend for international bank transfers?

In an indirect way, yes, you can use Paysend to achieve an international bank transfer. The way you can do this is by following the below steps:

• Pay for your Paysend money transfer via a debit card: When you pay for your money transfer, choose a debit card that is linked to your bank account. This way, you are essentially sending money from your bank. Most debit card transactions are fee free so your bank should not charge you anything extra for using the debit card to pay for your money transfer.
• Choose bank account transfer to pay your recipient: This way, the funds go directly into your recipient's bank account.

In summary, by choosing your payment option as your debit card linked to your bank account and the delivery method as bank deposit, you achieve the same effect as an international bank transfer. And hopefully with much lower fees and better exchange rates!

Pay for your transfer with your debit card and choose bank deposit for your recipient overseas to achieve an international bank transfer with Paysend.

Is Paysend online better than sending money in-person in stores?

Paysend is an online money transfer company that you can use 24x7 to make international money transfers. You can do this from the comfort of your home or office, and at any time of the day or night. There is no need to stand in lines in stores and offices, or to deal with traffic and waste time.

Use the Paysend website or mobile app to send money quickly and efficiently from anywhere.

Does Paysend have a rewards program?

Paysend does have a rewards program whereby you can refer a friend to earn referral bonuses. Read on for more details on the Paysend referral program.

How does the Paysend referral program work?

To participate in the Paysend referral program, follow the below simple steps:

• Invite your friends to try Paysend by sending them your unique invite code. You will find your unique invite code in your Paysend profile under the Paysend Bonus category.
• Share your invite code with your friends and tell them more about Paysend.
• Your friends must sign up with Paysend and make their first transfers for you to be eligible for the bonus amount. There is no limit to the number of friends you can invite.

How much referral bonus do I earn by referring my friends to Paysend?

For each transfer that your friends who you refer to Paysend make, you will earn GBP 1, EUR 1.50, USD 2 or RUB 49 RUB in bonuses (or equivalent in other currencies). The bonus amount does not depend on the frequency and the destination of your friend's transfers. Additionally, these transfers may be local or international.

You will earn referral bonuses for 12 successful money transfers (starting with the second one) that your friends make. Note that these 12 qualifying money transfers may be made anytime within the first 12 months after your friends sign up with Paysend. This way, you can earn up to GBP 12, EUR 18 or USD 24 (or equivalent in other currencies) from each friend (provided your friend completes 12 money transfers in the first year after signing up with your invite code).

Note that the money transfers your friends make must be made to other individuals' bank cards with a service fee paid to Paysend. Any other types of transfers will not qualify for rewards.

Does my referred friend receive any Paysend benefits?

In addition to rewarding you with referral bonuses, Paysend also gives many incentives to your friends you refer to them. These are listed below.

• Your friend's first transfer is fee free.
• Your friend will get a favorable exchange rate.
• Your friend can also invite other friends and earn their own referral bonuses.

How can I spend my Paysend referral bonus?

You can transfer the Paysend referral bonuses you earn to a bank card without any additional fees. The card can be in GBP, EUR, USD, RUB or any another currency (depending on your country of residence). The minimum bonus amount you can transfer to your bank card is GBP 5, EUR 5, USD 5 or RUB 99 (or equivalent in other currencies).

Which countries can participate in the Paysend refer a friend program?

You can participate in the Paysend refer a friend program as long as you are an active Paysend customer with a valid account, and not a resident of the following countries: Moldova, Ukraine, Belarus, China, Armenia, Nigeria, Kazakhstan, Vietnam, Thailand, Singapore, India, Philippines and Malaysia.

Paysend refer a friend program is an attractive way to earn bonuses when your friends send money overseas.

What customer support options are available with Paysend?

Should you need to get in touch with Paysend customer support for any issues you face or any general questions, they are always online and available to assist you. You can get in touch with a customer service representative in any of the following ways:

• Real-time chat: Paysend customer reps are available 24x7 via real-time chat. You can connect with them anytime using the chat feature on the website or the mobile app.
• Email: If you prefer to send an email to Paysend customer support team, you can do so by emailing them at help@paysend.com and someone will get in touch with you.

Can I cancel my Paysend transfer?

Once your Paysend transaction has been processed, it is deemed final and cannot be canceled or reversed. The reason for this is that once you pay for your money transfer using a card, you already provided instructions to your bank to debit the amount. It is, therefore, not possible for Paysend to get completed transactions reversed.

Completed Paysend transactions are considered final and cannot be reversed.

If you think you created a transaction by mistake, suspect fraud or have any other complaint or issue, you should contact the Paysend customer support team as soon as possible.

How do I delete my Paysend account?

If you wish to delete your Paysend account, you should reach out to their customer support team. Someone will respond and assist you with your account deletion request.

Note that account deletion would mean that you lose all access to your past transactions as well. Therefore, it is a good idea to make a backup before you proceed with deleting your account.

Additional Information

Legal and Regulatory Compliance

As a global money transfer operator, Paysend is registered with and monitored by numerous global financial institutions. Below are some examples whereby Paysend is authorized and regulated to process money transfers in various global regions.

• Paysend is a UK-registered financial services company authorized and regulated by the United Kingdom Financial Conduct Authority (FCA) with registration no. 900004.
• Paysend is a licensed money transmitter (NMLS ID: 2048617) in several US states, and is also registered with the Central Bank of Kansas City.
• Paysend has a partnership with Easy Payment and Finance (EP) for their European services. EP is a registered and licensed financial institution with the Bank of Spain (registration number 6849).
• Paysend is registered in Canada with both the Financial Transactions and Reports Analysis Centre of Canada (Fintrac) as well as Autorité des marchés financiers (AMF) with registration numbers M19598578 and 904481 respectively.
• Paysend has Payment Card Industry (PCI) Data Security Standard (DSS) Level 1 certification.
• Paysend is regulated by VISA, Mastercard, China UnionPay, and other local payment service providers.

Paysend is authorized by Central Bank of Russia (CBOF) - registration no. 3324-P.

Paysend is an official partner of Asia Credit Bank (ACB).

Helpful Links

• RemitFinder blog on top 7 best international money transfer apps

Awards, Prizes and News

• 2019: Mastercard recognized Paysend in the Top tier (5%) for processing quality
• 2018: PayTech awarded Paysend the Best Consumer Payments award
• 2018: FinovateSpring recognized Paysend as a Leading FinTech product