Dahabshiil Detailed ReviewRates, Fees, Limits, Safety and More
Last updated: December 01, 2024
What is Dahabshiil? An introduction
Dahabshiil company information
Dahabshiil is a renowned global money transfer company that specializes in providing safe, reliable, and efficient remittance services. With a rich history spanning over 50 years, Dahabshiil has established itself as a trusted and leading brand in the industry.
Founded in 1970, Dahabshiil has its roots in Somalia and has since expanded its services to reach customers worldwide. The company primarily focuses on facilitating money transfers to and from various countries, with a strong emphasis on serving the African diaspora and supporting communities in Africa.
Dahabshiil's mission is to enable individuals and businesses to securely send and receive money across borders, helping to connect families, support livelihoods, and drive economic growth. Whether it is sending financial support to loved ones, facilitating business transactions, or supporting humanitarian efforts, Dahabshiil's services play a vital role in facilitating the flow of funds globally.
With a commitment to customer satisfaction, Dahabshiil prioritizes safety, speed, and convenience. The company employs advanced technology and security measures to ensure that every transaction is protected and delivered efficiently. Customers can access Dahabshiil's services through various channels, including online platforms, mobile apps, agent locations, and partner networks.
Over the years, Dahabshiil has built a strong reputation for its reliability, transparency, and dedication to compliance with international regulations. This has earned the trust of millions of customers who rely on Dahabshiil to send and receive money, making it one of the most preferred choices for remittance services.
Dahabshiil's commitment extends beyond money transfers, as the company actively engages in corporate social responsibility initiatives, community development programs, and philanthropic efforts. Through partnerships and collaborations, Dahabshiil contributes to projects that promote education, healthcare, entrepreneurship, and social well-being in the communities it serves.
Dahabshiil by the numbers
- 50 years in the money transfer business
- More than 50,000 app downloads
- Employs more than 100 people from UK, Sweden, Norway, Canada, Kenya, Somalia
Dahabshiil is a leading global money transfer company with a rich history, a strong focus on serving the African diaspora and Africa, and a commitment to providing safe, reliable, and convenient remittance services to customers worldwide.
What services does Dahabshiil provide?
Dahabshiil provides a range of financial services with a primary focus on international money transfers. Here are some key services offered by Dahabshiil:
- Money Transfers: Dahabshiil enables individuals and businesses to send and receive money across borders. Customers can initiate transfers through various channels, including agent locations, online platforms, and mobile applications. Dahabshiil's extensive global network allows for convenient and secure money transfers to numerous countries.
- Remittance Services: Dahabshiil specializes in remittance services, catering to the needs of individuals who want to send money to their families, friends, or business partners abroad. These services are designed to be reliable, fast, and secure, ensuring that funds reach the intended recipients promptly.
- Mobile Wallets: Dahabshiil offers mobile wallet services, allowing users to store and manage their funds digitally. Mobile wallets provide a convenient and secure way to make transactions, send money, and access financial services directly from mobile devices.
- Currency Exchange: Dahabshiil facilitates currency exchange services, enabling customers to convert one currency to another at competitive rates. This service is particularly beneficial for individuals or businesses that need to exchange currencies for travel, business purposes, or personal transactions.
- Bill Payments: Dahabshiil assists customers in making bill payments, such as utility bills, school fees, and other financial obligations. This service simplifies the payment process and ensures that bills are settled conveniently and on time.
- Business Payments: Dahabshiil offers solutions for businesses to make cross-border payments, supporting international trade and commerce. These services help facilitate secure and efficient transactions between businesses, suppliers, and partners across different countries.
Dahabshiil provides a wide array of services like international money transfers and remittances for both individuals and businesses, mobile wallets and bill payments.
It is important to note that the specific services offered by Dahabshiil may vary based on the country of operation and local regulations. For detailed information on the services available in a particular location, we recommended visiting Dahabshiil's official website or contact their customer support.
Which countries does Dahabshiil operate in?
With Dahabshiil, you can send money from various countries to facilitate international money transfers. While the exact list of countries may vary based on the specific operations and regulations, here are some common locations from which you can send money using Dahabshiil:
- African Countries: Dahabshiil enables money transfers from various African countries, including Somalia, Kenya, Ethiopia, Uganda, Sudan, Nigeria, Ghana, South Africa, and many others.
- Middle Eastern Countries: You can also send money from Middle Eastern countries where Dahabshiil operates, such as the United Arab Emirates (UAE), Saudi Arabia, Qatar, Bahrain, Oman, Kuwait, and others.
- European Countries: Dahabshiil serves customers in several European countries, allowing them to send money internationally. This includes countries like the United Kingdom, Germany, Sweden, Norway, the Netherlands, Belgium, France, and more.
- North America: Dahabshiil facilitates money transfers from countries in North America, primarily serving the Somali diaspora and other customers. This includes countries like the United States and Canada.
- Other Global Locations: Dahabshiil's operations extend to various other countries around the world. Depending on the specific services available in each location, you may be able to send money from other regions in Asia, Australia, and beyond.
Where can I send money from with Dahabshiil?
Below is the full list of Dahabshiil's currently supported sending countries:
- Canada
- Cyprus
- Malta
- Croatia
- Portugal
- Greece
- Austria
- Switzerland
- Bulgaria
- Finland
- France
- Spain
- Belgium
- Ireland
- Netherlands
- Italy
- Germany
- Norway
- Denmark
- Sweden
- United Kingdom
- United States
Note that to send international money transfers with Dahabshiil from the United States, you must be a resident of one of the following states:
- Arizona
- Colorado
- Connecticut
- District of Columbia
- Georgia
- Idaho
- Illinois
- Indiana
- Kansas
- Kentucky
- Maine
- Maryland
- Massachusetts
- Michigan
- Missouri
- New Hampshire
- North Carolina
- Ohio
- Oklahoma
- Oregon
- Tennessee
- Texas
- Utah
- Virginia
- Washington
- Montana
You must be a resident of one of the above US states to be able to send international money transfers with Dahabshiil from the United States.
Where can I send money to with Dahabshiil?
When it comes to destination countries, Dahabshiil enables you to send money to the below countries:
- Australia
- Austria
- Bahrain
- Bangladesh
- Belgium
- Benin
- Botswana
- Burkina Faso
- Burundi
- Cambodia
- Cameroon
- Canada
- Cape Verde
- Central African Republic
- Chad
- China
- Congo Brazzaville
- Cote D'Ivoire
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Djibouti
- DRC
- Eritrea
- Estonia
- Ethiopia
- Finland
- France
- Gabon
- Gambia
- Germany
- Ghana
- Gibraltar
- Greece
- Guinea
- Guinea-Bissau
- Hungary
- India
- Indonesia
- Italy
- Kenya
- South Korea
- Kuwait
- Latvia
- Liberia
- Lithuania
- Luxembourg
- Madagascar
- Malawi
- Malaysia
- Mali
- Malta
- Morocco
- Mozambique
- Myanmar
- Nepal
- Netherlands
- New Zealand
- Niger
- Nigeria
- Norway
- Pakistan
- Papua New Guinea
- Philippines
- Poland
- Portugal
- Qatar
- Romania
- Rwanda
- Samoa
- San Marino
- Senegal
- Singapore
- Slovakia
- Slovenia
- Somalia
- South Sudan
- Spain
- Sri Lanka
- Sudan
- Switzerland
- Thailand
- Togo
- Tonga
- Turkey
- Uganda
- United Arab Emirates
- United Kingdom
- United States
- Vietnam
- Yemen
- Zambia
In this way, you can send money with Dahabshiil from and to amongst more than 2000 global remittance corridors - with support for 22 source countries and 94 destination nations.
Dahabshiil empowers you to send money from 22 countries to 94 destinations across the world, thus enabling more than 2000 country combinations on their platform.
What are Dahabshiil's fees and exchange rates?
In general, Dahabshiil's exchange rates tend to be competitive and their money transfer fees tend to be low as compared to their competition.
That being said, what better way to check if Dahabshiil's exchange rates are good than actually looking at their real rates and fees. In parallel, we will do some useful computations that will help us determine if Dahabshiil's exchange rates and fees are good or not.
The below table lists Dahabshiil's exchange rates and money transfer fees for sending 1000 units of currency for some popular global remittance corridors.
| Country Pair | Transfer Amount | Exchange Rate* | Fees* | Payout | Mid-Market Rate** | FX Markup |
|---|---|---|---|---|---|---|
| UK to Philippines | GBP 1,000 | 1 GBP = 69.6709 PHP | GBP 1.5 | 69,566.39 PHP | 1 GBP = 71.1310 PHP | 2.20% |
| Germany to Nepal | EUR 1,000 | 1 EUR = 141.3618 NPR | EUR 1.00 | 141,220.44 NPR | 1 EUR = 145.2362 NPR | 2.76% |
| Denmark to India | DKK 1,000 | 1 DKK = 11.9186 INR | DKK 12.00 | 11,775.58 INR | 1 DKK = 12.1694 INR | 3.24% |
| Sweden to Uganda | SEK 1,000 | 1 SEK = 357.2436 UGX | SEK 11.99 | 352,960.25 UGX | 1 SEK = 371.8975 UGX | 5.09% |
| Switzerland to Vietnam | CHF 1,000 | 1 CHF = 28,009.1142 VND | CHF 1.69 | 27,961,778.80 VND | 1 CHF = 28,741.5967 VND | 2.71% |
*Exchange rates and fees as on January 13, 2024
**Mid-Market Rate from XE.com
See how we calculate FX Markup
Dahabshiil has a very easy to use online calculator on their website which you can use at any time to see their exchange rates and fees in real-time. This is a handy tool to see exactly how much money your recipient will receive at the time of your international money transfer.
Are Dahabshiil exchange rates good?
From a high level perspective, Dahabshiil tends to be a competitive remittance service company as compared to their competitors. That said, we do observe quite a bit of variation from one market to another.
Based on our above analysis from the case studies we conducted for a few remittance corridors, Dahabshiil's FX rate markup varies from 2.20% to 5.09%.
When you are ready to send money with Dahabshiil, we recommend that you check the real-time exchange rate provided by using the online calculator on their website and mobile app. This real-time quote will help you see how much money your overseas receiver will get.
One important fact that our case studies above reveal is just how much fluctuation there is the foreign exchange market. It is widely known that exchange rates vary constantly much like the stock market.
FX market volatility may make it seem hard to maximize your international money transfer yield. To assist with this, we always suggest that you conduct thorough research before you send money internationally. Minimally, ensure to compare money transfer providers to see which companies align with your needs and preferences.
Whilst you can always track exchange rates manually, a convenient and fast method to do this is to use RemitFinder's online money transfer service. Using RemitFinder, you can easily compare numerous remittance providers and assess best fit with your unique needs.
Is Dahabshiil a cheap way to send money overseas?
Dahabshiil can be a cheap partner to help you send international money transfers. Their exchange rates tend to be fairly competitive and their money transfer fees are usually in single digits.
That said, there can be quite a bit of variation in the FX markup charged by Dahabshiil from country to country, so make sure you do your research before sending money.
Dahabshiil generally provides competitive exchange rates and charges low money transfer fees. This can make it a cheap way to send money overseas. Variations exist from country to country, so check rates and fees before you start your transfer.
How do I avoid Dahabshiil fees?
As a RemitFinder user, you have access to an attractive promotion from Dahabshiil whereby transfer fees on your first international money transfer sent via Dahabshiil are completely waived. Simply use coupon code RF1FREE to take advantage of this offer.
The 1 free Dahabshiil money transfer promotion is applicable to all source and destination countries and currencies that Dahabshiil supports. Plus, there is no minimum amount threshold needed to take advantage of this promotion.
How much money can I send with Dahabshiil?
Dahabshiil's money transfer limits are not listed anywhere, and generally depend on the chosen country combination as well as payment and delivery methods you choose for your money transfer.
To find out your transfer limit, use Dahabshiil's website or mobile app to see how much the system will let you send in a single transfer. Simply punch in your desired amount in the transfer amount field, and Dahabshiil will let you know if it is allowed or not.
How long does it take for Dahabshiil to send money overseas?
Dahabshiil international money transfers are generally very quick. The exact speed of your remittance transaction will depend on the delivery method that you decide to use for your transfer. Here is Dahabshiil's guidance on expected times for the funds to arrive based on their supported delivery methods:
- Bank deposit: From instant funds transfer to up to 3 business days.
- Mobile wallet: From instant delivery to within 5 minutes.
- Cash pickup: From instant delivery to within 5 minutes.
You will be able to see the exact delivery estimate when you start your Dahabshiil money transfer based on the delivery method you choose to pay your recipient with.
Dahabshiil moves money internationally at very fast speed. Mobile wallet and cash pickups finish within 5 minutes and bank deposits from instant to up to 3 business days.
One important thing to be aware of is that transfer speeds may vary from country to country, and depend on local laws and regulation. Dahabshiil may need to collect additional information from you or the recipient which may slow down the process.
Additionally, bank holidays and the date and time you start your transfer may also have an impact. Make sure to check Dahabshiil's delivery estimate when you start your transfer and plan accordingly in case you need to send money urgently.
How can I pay for my Dahabshiil money transfer?
Dahabshiil offers various payment methods to facilitate money transfers. The specific payment options available may depend on the country and location where you are initiating the transaction. Here are some common payment methods that Dahabshiil supports:
- Cash Payment: In many cases, you can make a cash payment at a local Dahabshiil agent or branch. This option is often convenient for individuals who prefer to handle transactions in person.
- Bank Transfer: Dahabshiil may provide the option to pay for your money transfer through a bank transfer. This allows you to send funds directly from your bank account to the recipient.
- Debit or Credit Card: Some Dahabshiil services may allow you to pay for money transfers using a debit or credit card. This provides a convenient and secure electronic payment option.
- Mobile Wallet: In regions where mobile wallet services are prevalent, Dahabshiil may offer the option to pay through mobile payment platforms or e-wallets. This allows you to use funds stored in your mobile wallet for the money transfer.
You can pay for your Dahabshiil money transfer in a variety of ways that include bank transfers, mobile wallet, cards as well as cash. Available options can vary, so double check which ones are offered in your country.
Which payment method should I use to pay for my Dahabshiil money transfer?
We always recommend using Mobile Wallet or Bank Transfer for paying for your international money transfer as these are usually the cheapest options, often free. This is because money transfer companies do not need to pay intermediaries to get your funds.
Cash is also a good option as it is usually the fastest way to pay for your transfer. However, you will need to go to a Dahabshiil agent location or branch to be able to pay with cash. Check your local Dahabshiil website to see if there is a convenient location available in your area.
Finally, we do not recommend paying for your remittance transaction with cards since they usually come with higher fees. Credit cards are especially notorious for high fees as your credit card provider will likely treat the payment as a cash withdrawal which will attract additional fees.
Paying for your money transfer with a mobile wallet or direct bank transfer is usually the cheapest option. Avoid card payments as there are usually higher fees involved.
How can my recipient get paid with Dahabshiil?
A delivery method is the mechanism in which you wish to pay your overseas recipient. Dahabshiil supports a few popular delivery methods as below:
- Bank deposit: If you wish to send money directly into your overseas receiver's bank account, choose this option. You will need to specify the recipient's bank details, and the money will be credited into their account once the transaction completed.
- Cash pickup: If you or your recipient want them to pick up the funds as cash, it is possible to do so with Dahabshiil. Simply choose cash pickup when you initiate your transfer and specify a pickup location that is convenient to your recipient. Once the transaction clears, your recipient can go to the chosen location with their photo ID and pick up the money.
- Mobile money: In many countries, money can be directly sent to mobile phones. If the receiver's country supports this option, you can send money to them using Dahabshiil and choose mobile money. The funds will show up in their mobile wallet once the process is complete.
Dahabshiil supports 3 popular delivery options to pay your overseas recipient - bank deposit, cash pickup and mobile money. You can choose the best option depending on your and/or your recipient's requirements.
Which delivery method should I use for my Dahabshiil money transfer?
Dahabshiil supports sending money overseas using multiple delivery options that include bank deposit, cash pickup and mobile money. In case you are wondering which one to choose, here are some general guidelines and best practices to consider.
- If your recipient owns a bank account, a bank deposit is generally one of the best options to send the funds overseas to them. Banks have been around for a long time and tend to be fairly secure. Plus, there is no risk of handling cash or move the money anywhere else since it can be used directly from the bank account.
- If your overseas receiver does not have a bank account or does not feel comfortable sharing their bank details with you, mobile money transfer can be a useful alternative. Mobile money is secure, quick and fully digital, and there is no need to deal with cash. Additionally, most mobile wallets support multiple ways to spend money so your recipient can use the funds as needed.
- If you need to rush money urgently to your overseas recipient, a cash pickup may be a good option since it is one of the fastest ways to send money abroad. The one disadvantage is the potential risk of handling cash, so make sure your recipient uses precautions.
It is great to see Dahabshiil's support for various delivery options - we recommend you discuss these with your recipient and together decide which one is the best fit for your situation.
Are there any Dahabshiil coupon codes or promotions I can use?
Yes! Dahabshiil is offering an exclusive promotion to RemitFinder users whereby your first international money transfer sent via Dahabshiil is completely free of cost. Make sure to use exclusive coupon code RF1FREE reserved for RemitFinder users.
This 1 free Dahabshiil money transfer deal applies across all source and destination countries and currencies supported by Dahabshiil. Additionally, you do not need to meet any minimum amount threshold take advantage of this useful offer.
RemitFinder users get their first international money transfer with Dahabshiil totally free of cost. Use exclusive coupon code RF1FREE to save even more on your Dahabshiil international remittances.
In case Dahabshiil offers additional deals or discounts in the future, we will add them to this detailed review. Make sure to check back once in a while to stay up to date with ongoing Dahabshiil promotions.
It is possible to check for Dahabshiil coupons and offers manually, but doing so may take time. Plus, you risk not knowing about a short lived promotion at the right time to take advantage of it.
A more efficient way to stay in the know for any future Dahabshiil deals is to register for your RemitFinder exchange rate alert. RemitFinder will do all the heavy lifting and keep you posted on current exchange rates and promotions offered by various money transfer companies. Also, the exchange rate alert is totally free of cost!
How can I find Dahabshiil near me?
In many countries, Dahabshiil has branches and agent locations that you can go to for executing in-person store transactions.
In the next sections, we lay down the specific steps to find Dahabshiil locations nearby as well as reasons to choose to send money in-person with Dahabshiil.
What is the best way to find an Dahabshiil Sending Location near me?
To find a Dahabshiil sending location near you, you can follow these steps:
- Visit the official Dahabshiil website: Start by visiting the official website of Dahabshiil. They typically have a dedicated "Find an Agent" or "Locate Us" feature on their website to help you find sending locations.
- Agent Locator Tool: Look for an agent locator tool on the Dahabshiil website. This tool allows you to enter your location details, such as city, state, or ZIP code, and search for nearby Dahabshiil sending locations. The tool will provide you with a list of agents and their addresses.
- Mobile App: If Dahabshiil has a mobile app for your country, check if it includes a feature to locate sending locations. Mobile apps often offer location-based services that can help you find the nearest Dahabshiil agent.
- Contact Customer Support: If you are unable to find a sending location through the website or app, reach out to Dahabshiil's customer support. They can provide you with the nearest sending locations based on your specific location.
Why should I go to an Dahabshiil Sending Location to send money in person?
The advantages of sending money using a Dahabshiil location include:
- Personal Interaction: Some individuals may prefer face-to-face interactions and find comfort in dealing with a local agent or store representative.
- Cash Handling: In-person transactions often allow for cash payments, which can be beneficial for individuals who prefer using cash or do not have access to digital payment methods.
- Instantaneous Service: In-store transactions may provide immediate service, particularly for recipients who can visit the same location to collect the funds shortly after the transfer.
Ultimately, the choice between Dahabshiil's online and in-person options depends on your preferences, accessibility to digital tools, the urgency of the transfer, and the specific services available in your location.
When choosing to send money in-person with Dahabshiil, consider factors such as convenience, speed, accessibility, and your comfort level with in-person transactions and alignment with your needs and circumstances.
What is the best way to find an Dahabshiil Payment Location overseas?
In case Cash pickup is supported in the country of destination of your money transfer, you will be able to choose the location for pickup of funds when you initiate your transaction.
Using the Dahabshiil website or mobile app, you will be able to choose the pickup location for your recipient in their country. Make sure to check with them first to ensure that the location is convenient for them to pick up the money you send to them.
Is Dahabshiil a safe way to send money abroad?
Dahabshiil is a well-established and widely recognized financial service provider specializing in money transfer services.
The safety and quality of their service can vary depending on various factors, including individual experiences, specific locations, and the nature of the transaction. Here are some key points to consider regarding the quality of Dahabshiil's service:
- Reputation: Dahabshiil has been operating for over 45 years and has built a strong reputation in the industry. They have served millions of customers worldwide and have established a significant presence in many countries.
- Global Reach: Dahabshiil operates in numerous countries across Africa, the Middle East, Europe, North America, and beyond. Their extensive network allows customers to send and receive money to and from a wide range of destinations.
- Speed and Convenience: Dahabshiil aims to provide fast and convenient money transfer services. Depending on the chosen transfer method and the specific circumstances, customers can typically expect their funds to be delivered to the recipient within a reasonable timeframe.
- Customer Support: Dahabshiil strives to offer reliable customer support to address any inquiries or concerns. They have customer service teams available to assist customers with their transactions, provide guidance, and resolve any issues that may arise.
- Security and Compliance: As a financial service provider, Dahabshiil places a strong emphasis on security and compliance with relevant regulations. They implement industry-standard security measures to protect customer transactions and personal information.
Can I trust Dahabshiil?
A big part of trusting a money transfer company is their legal registration and compliance with financial regulators. Dahabshiil is a registered and regulated company in every market they operate in.
To see specific compliance and regulatory information pertaining to your country, check the Dahabshiil website for your country. This information is generally available in the website footer or in a dedicated security or compliance section on the site.
How good is Dahabshiil's service?
Dahabshiil has established itself as one of the leading money transfer services, particularly focused on serving the African diaspora. The quality of Dahabshiil's service can vary depending on several factors, including the specific country or region where you are sending money.
Here are some key points to consider regarding Dahabshiil's service:
- Extensive Network: Dahabshiil has a widespread network of agents and branches in multiple countries, allowing for convenient access to their services in various locations.
- Speed of Transfers: Dahabshiil aims to provide fast and efficient money transfers. The speed of transfers may vary depending on factors such as the destination country, local banking infrastructure, and any regulatory requirements.
- Competitive Exchange Rates: Dahabshiil typically offers competitive exchange rates, which is important for customers looking to maximize the value of their money transfers.
- Diverse Services: In addition to money transfer services, Dahabshiil may offer additional services such as mobile top-ups and bill payments, providing convenience and versatility to customers.
- Customer Support: A responsive and helpful customer support system is crucial for any money transfer service. Dahabshiil should provide accessible customer support channels to address customer inquiries, concerns, or issues promptly.
- Trust and Reputation: Dahabshiil has been operating for many years and has built a strong reputation within the communities it serves. Positive reviews, testimonials, and recommendations from satisfied customers can be indicators of the quality of their service.
What do users have to say about Dahabshiil?
Another good way to determine if a product or service is good or not is to see what other users have to say about it. Let us check Dahabshiil's ratings and reviews^ on popular app stores to see what users think about their service.
- On Trustpilot, Dahabshiil is rated Excellent with 4.4/5.0 ratings and 1296 reviews
- On the Google Play Store, Dahabshiil has a 3.4/5.0 rating with 593 reviews and more than 100,000 downloads
- Dahabshiil's iOS app is rated 5.0/5.0 on the App Store with just 1 rating
^Ratings on various platforms as on July 04, 2023
Dahabshiil has excellent ratings on Trustpilot. Google Play Store reviews are a mixed bag, and Apple App Store has very few reviews at this time.
Have you used Dahabshiil yet? If so, please consider leaving a review on RemitFinder so other users can benefit from your expertise and experience.
Is Dahabshiil the best choice for me?
Based on our detailed analysis of Dahabshiil's money transfer services, we can see that it has many key advantages as compared to its competitors. Specifically, we find Dahabshiil strong in the below areas:
- Extensive Network: Dahabshiil has a wide network of agents and branches across multiple countries, particularly in Africa and the diaspora. This extensive network ensures convenient access to their services, making it easier for you to send and receive money in various locations.
- Trusted and Established Provider: With a history spanning several decades, Dahabshiil has built a strong reputation as a trusted and reliable money transfer service. Their experience and expertise in the industry provide assurance and peace of mind to customers.
- Competitive Exchange Rates: Dahabshiil offers competitive exchange rates, allowing you to get more value for your money when sending funds abroad. By offering favorable rates, Dahabshiil aims to provide a cost-effective solution for international money transfers.
- Speed and Efficiency: Dahabshiil strives to provide fast and efficient money transfer services. While transfer speeds may vary depending on factors such as destination country and local banking infrastructure, Dahabshiil aims to deliver funds promptly to the recipient.
- Convenient Services: In addition to money transfers, Dahabshiil may offer additional services such as mobile top-ups and bill payments. This convenience allows you to handle multiple financial transactions through a single service provider.
- Dedicated Customer Support: Dahabshiil emphasizes customer satisfaction and provides dedicated customer support channels. Their responsive and helpful customer support team can assist you with any inquiries, concerns, or issues related to your money transfer.
- Community Focus: Dahabshiil has deep connections with the African diaspora community and understands the specific needs and challenges they face. By choosing Dahabshiil, you support a company that prioritizes serving and empowering these communities.
RemitFinder likes Dahabshiil for providing extensive corridor coverage, competitive exchange rates, a range of convenient services and strong customer support.
What are the best reasons to use Dahabshiil?
Given Dahabshiil's strengths that we presented in the section above, it is obvious that the company can be a great partner to send overseas funds transfers for various needs. Here are some of the best reasons to choose Dahabshiil:
- If you are looking for a reputable money transfer company to send money to Africa and Asia, Dahabshiil can be a great partner to rely on. Dahabshiil has extensive coverage for many popular destinations across Africa and Asia, which makes it easy to send money to recipients in countries across those continents.
- If you need flexibility in payment options for your international money transfers, Dahabshiil offers a wide variety of payment methods. These include cash, card payments, bank transfers and mobile wallet transfers.
- Sometimes you may need to send money instantly without delays, in which case, cash payment might be the best path forward. Dahabshiil supports paying for your remittance with cash; this makes it a great choice for scenarios when you need to send money quickly.
- For getting competitive exchange rates, Dahabshiil is a good choice. Their rates are highly competitive - this helps you maximize the reach of your hard earned money by putting more into your overseas recipient's pocket.
- To be assured that your money and information is in safe hands, you would naturally want to transact with an established and reputable money transfer provider. Dahabshiil has decades of experience and implements many security protocols and best practices to keep your money and information safe. They are also regulated and authorized to operate in various markets.
- If you need mobile access and the flexibility to send money 24x7 from anywhere, Dahabshiil is a good choice as they have user-friendly mobile apps that you can use to make your money transfers easily and conveniently.
Dahabshiil is a great fit for many remittance and international money transfer scenarios.
What type of transfers can I make with Dahabshiil?
With Dahabshiil, you can make the following types of international money transfers:
- Bank deposits: You can send funds directly into your overseas recipient's bank account as long as they provide you with their bank information.
- Cash pickups: Dahabshiil also supports cash pickup at convenient locations in your recipient's home country. Note that the recipient will need to take their photo ID with them to collect the funds.
- Mobile money: Finally, you can also choose to send money overseas using mobile money transfer. All you need to do is provide your recipient's mobile number, and a local mobile money provider will transfer the funds straight into the recipient's mobile wallet account.
With Dahabshiil, you can make many types of international remittance transfers that include bank deposits, cash pickups and mobile money transfers.
What are various ways to send money with Dahabshiil?
With Dahabshiil, you can start international money transfers in any of the following ways:
- By using the Dahabshiil website
- By using the Dahabshiil mobile app
- By going to a local Dahabshiil branch office or agent location
All the above ways of sending money overseas with Dahabshiil have their respective pros and cons. Based on your needs and requirements, you can choose the best way to send money with Dahabshiil.
How to send and receive money with Dahabshiil?
The process to send money internationally using Dahabshiil is hassle-free, quick and convenient. With just a few clicks, you can quickly send money abroad using the Dahabshiil website or mobile app in less than 5 minutes.
We present the exact steps to send money with Dahabshiil in the next section.
Step by step guide to send money with Dahabshiil
To help you send money with Dahabshiil, here is a step-by-step guide:
- Step 1: Decide if you are ready to send money overseas with Dahabshiil. Given the explosion of money transfer companies operating in the highly competitive international remittance ecosystem nowadays, the first important step is figuring out who to go with. A hassle-free way to make this determination is to compare various money transfer companies using RemitFinder's online remittance comparison tool. With RemitFinder, you can easily compare the strengths and weaknesses of numerous money transfer companies side by side. This can be a great help in narrowing down your choices and deciding which company to choose for your next international money transfer.
- Step 2: Register a new Dahabshiil account. If you have not done so already, visit the Dahabshiil website or download their mobile app and create an account. Provide the required information, including your name, contact details, and any additional details requested.
- Step 3: Choose your money transfer method. Determine the most convenient transfer method for your needs. Dahabshiil offers various options such as online transfers, mobile app transfers, or in-person transactions at their agent locations. Select the method that suits you best.
- Step 4: Select sending and receiving countries. Specify the country from where you are sending money and the country where the recipient will receive it. Ensure that Dahabshiil operates in both locations.
- Step 5: Enter money transfer details. Provide the necessary information for the transfer, including the transfer amount, recipient's details (name, contact information), and any other required details based on the selected transfer method.
- Step 6: Review transaction summary. Carefully review the transaction summary to ensure all the information is accurate. Check the transfer amount, fees, exchange rates, and recipient details to avoid any errors.
- Step 7: Confirm and complete your money transfer. Once you are satisfied with the transaction details, confirm and complete the transfer as per the instructions provided by Dahabshiil. This may involve submitting payment through the chosen method, such as using a debit or credit card or transferring funds from a bank account.
- Step 8: Obtain transaction receipt or confirmation. After the transfer is completed, make sure to obtain a transaction receipt or confirmation from Dahabshiil. This serves as proof of the transaction and may contain essential details such as a transaction ID or reference number.
- Step 9: Communicate with the recipient. Inform the recipient that the money has been sent through Dahabshiil. Share any necessary details they may need to receive the funds, such as the transaction ID or reference number.
- Step 10: Track and follow-up on your transfer. If available, utilize Dahabshiil's tracking tools or customer support services to monitor the progress of your transfer. This can provide you with peace of mind and ensure a smooth transfer process.
It is quick and easy to send money overseas using the Dahabshiil website or mobile app.
Remember, the specific steps may vary slightly depending on the chosen transfer method and the requirements of your individual transaction. It is always recommended to refer to Dahabshiil's official website, mobile app, or contact their customer support for detailed instructions and any specific queries you may have.
How can Dahabshiil help me send money?
If you need help in sending your first money transfer with Dahabshiil, the good news is that there are plenty of helpful resources at your disposal. Here are various ways Dahabshiil can assist you with your money transfers with them:
- One of the easiest ways to get help with your transfer is to reach out to Dahabshiil's customer support team; you can connect with support in many ways that include live chat, email and phone.
- Dahabshiil also provides lots of useful content, articles and FAQs on their website; these are valuable resources and it is likely that your questions would have been already answered with them.
Do I need a Dahabshiil account to receive money?
If you are the recipient of an international Dahabshiil money transfer, you do not need a Dahabshiil account to receive the funds.
Recall that Dahabshiil provides many convenient delivery options like bank deposits, mobile money transfers and cash pickups, and none of them necessitate that the recipient have a Dahabshiil account.
Does Dahabshiil have a mobile app?
Yes, Dahabshiil offers a mobile app for convenient access to their services. The availability and features of the mobile app may vary depending on your specific location and operating system.
The Dahabshiil mobile app allows you to perform various functions related to money transfers, such as initiating transfers, checking exchange rates, tracking transactions, and finding nearby Dahabshiil agents or branches.
The Dahabshiil mobile app provides a user-friendly interface and can be downloaded from the respective app stores for iOS and Android devices. To get the most accurate and up-to-date information about the Dahabshiil mobile app, we recommend visiting the official Dahabshiil website or checking the app stores for the latest version and features of the app.
How do I track my Dahabshiil transfer?
You can use the Dahabshiil website or mobile app to easily track your money transfers. Simply go to your transaction history section and look for your pending transfer status.
Dahabshiil will also keep you posted of latest transaction status as your money transfer progresses forward.
Can I use Dahabshiil for international bank transfers?
You can easily simulate international bank to bank transfers using Dahabshiil. To do this, choose bank transfer as your payment method and bank deposit as your delivery method to pay your overseas recipient.
In this way, you can send international bank transfers using Dahabshiil, but without paying the high FX markups and exorbitant money transfer fees charged by traditional banks.
Is Dahabshiil online better than sending money in-person in stores?
Both online and in-person options for sending money with Dahabshiil have their own advantages and considerations. Here are some factors to help you evaluate which option may be better for your specific needs.
Here are the advantages of Dahabshiil Online Money Transfers:
- Convenience: Online money transfer allows you to initiate transactions from the comfort of your own home or anywhere with internet access, providing convenience and flexibility.
- Accessibility: Online transfers can be accessed 24/7, allowing you to send money at any time that suits you.
- Speed: Online transfers are generally processed faster compared to in-person transactions, as there is no need to physically visit a store or agent.
- Global Reach: Online transfers can facilitate international transactions to a wider range of countries without the need for physical presence.
Here are the advantages of Dahabshiil In-Person Store Transactions:
- Personal Interaction: Some individuals may prefer face-to-face interactions and find comfort in dealing with a local agent or store representative.
- Cash Handling: In-person transactions often allow for cash payments, which can be beneficial for individuals who prefer using cash or do not have access to digital payment methods.
- Instantaneous Service: In-store transactions may provide immediate service, particularly for recipients who can visit the same location to collect the funds shortly after the transfer.
In the end, choosing between Dahabshiil's online money transfers and in-person remittances comes down to your preferences that include digital access and comfort, the speed and urgency of your transfer, and which Dahabshiil services are offered in your location.
Rest assured, both online and in-person Dahabshiil money transfers are safe and secure, and your money transfer will be processed with the same diligence and processes. Pick the option that suits your needs the best.
Does Dahabshiil have a rewards program?
Currently, Dahabshiil does not have a rewards program. We will update this review if that changes, so check back once in a while if you are interested in Dahabshiil rewards.
What customer support options are available with Dahabshiil?
In case you need to contact Dahabshiil customer support team for any reason, the good news is that there are numerous ways to do so. These include the below:
- Using Live Chat: You can do a Live Chat with a Dahabshiil customer support representative using their website or the mobile app.
- Making a phone call: If you wish to speak to someone directly, you can engage with Dahabshiil's support team via a phone call. Below are Dahabshiil's customer support numbers for various countries:
- United States: (1866) 428-7799
- Canada: (844) 785-0805
- United Kingdom: 08081960755
- Belgium: 080049609
- France: +448081960755
- Greece: 00800123516
- Ireland: 1800856091
- Italy: 800978329
- Netherlands: 08000204607
- Portugal: 800856069
- Spain: +448081960755
- Switzerland: +448081960755
- Germany: +448081960755
- Emailing your query: You can also send an email to the Dahabshiil support center by filling up a webform on their website.
- Visiting Help Center: Finally, you can also visit the Dahabshiil Help Center which has many useful topics, articles and FAQs that may help find the answer to your question.
Dahabshiil provides numerous easy and useful ways to contact their customer support team. Options include phone, email, chat and help center.
Can I cancel my Dahabshiil transfer?
If you wish you cancel your Dahabshiil money transfer, contact their customer support team promptly and if your transfer can be canceled, your refund will be issued within 72 hours.
Note that if the transfer has completed already, it may not be possible to cancel the transaction. It is, therefore, important that you contact Dahabshiil customer support as soon as you realize that you need to cancel your transfer.
How do I delete my Dahabshiil account?
If you wish to delete your Dahabshiil account, get in touch with their customer support team who will assist with your request.
Make sure to take a backup of your account history and past transaction for future reference purposes. This is important since you will lose access to that information once your Dahabshiil account is deleted.
Additional Information
Legal and Regulatory Compliance
Dahabshiil is a registered and regulated company in every country that they operate their money transfer business in.
To see legal, compliance and regulatory information related to your country, check Dahabshiil's website or mobile app for your country. This information is generally available in the website footer or in a dedicated security or compliance section on the site.
Reviews
The transfer gets stuck in processing, no one knows why. The support is useless and unprofessional. The only positive thing is the rates, which are a bit higher than other hawalas, but I don't think it's worth the inconvenience.
Scammers!!! I tried to send ~$400 overseas using their online platform last week. They sent me a e-transfer request and I sent them the money right away. 3 days goes by and the status still shows awaiting payment. When I contact online chat that's when the drama starts. Even after providing the money transfer confirmation from my bank, they claimed they haven't received my money! So I decide to try calling. This time I am told the money was released and it's held up on the recipient's end. The recipient then informed me that's not the fact. At this point I have no clue what is actually happening. So I try my luck with their WhatsApp support. Long story short, I Kept getting multiple misleading information every time I enquired. Finally I gave up and just asked them to cancel and refund. It took me an entire day and multiple attempts to have someone send me a confirmation email that the transfer has been cancelled. Interestingly that email claimed that they have refunded the money to my card and depending on my bank it might take up to 5 days. Wait, what card now? I have e-transferred the money. Again the rat and mouse chase with their customer service chat/calls start. Every single time I get a completely different information, but all of them claimed that my money has been refunded. But get this, when I asked for reference# they couldn't provide any. They would just stop responding! I contacted my bank multiple times to make sure there isn't any issues on my end. Finally after 2 more days of this circus, I receive an email reply admitting for the first time that they haven't actually refunded me and will be e-transferring me soon! Meaning 5 days after taking my money and failing to transfer to the recipient, they are still keeping my money hostage. I am still waiting for my refund. Please stay away from these frauds. They liars and thieves.

