Taptap Send Detailed Review

Rates, Fees, Limits, Safety and More

Last updated: May 02, 2026

What is Taptap Send? An introduction

Taptap Send is an international money transfer app that was founded in 2018, and built specifically for international immigrants sending money to family and friends in Africa, South Asia, Latin America, and beyond.

Taptap Send operates as a mobile-only service, and there is no website transfer flow and no physical sending or pickup locations. The product is designed around the principle that frequent, smaller-value remittances should be fast, transparently priced, and complete in a few taps.

Unlike traditional money transfer operators that combine retail agents with online services, Taptap Send is digital-native and corridor-focused. The company has prioritized depth in specific high-volume corridors (such as US to Mexico, UK to Nigeria, US to Pakistan, UAE to Bangladesh, France to Senegal, and the Eurozone to West Africa) rather than thin global coverage.

This corridor-specific, custom approach has allowed Taptap Send to negotiate competitive exchange rates and direct payout integrations in markets where many senders traditionally pay disproportionately high fees.

Taptap Send company information

Taptap Send is licensed and regulated as a payment institution or money services business in every market in which it operates in. Headquartered in London, the company has additional offices in Paris, Brussels, New York, Dubai, and Casablanca. It employs more than 250 people globally across product, engineering, compliance, customer service, and growth functions.

Operating entities and their respective regulators include:

• United Kingdom: Taptap Send UK Limited, registered in England and Wales (Company Number 10416468), authorized by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference Number 900842).
• European Union: Taptap Send Belgium S.A., regulated by the National Bank of Belgium as a payment institution under the law of 11 March 2018.
• United States: TapTap Send Payments Co., a Delaware corporation registered with FinCEN as a Money Services Business (MSB Registration Number 31000306745734) and licensed in individual US jurisdictions.
• Canada: Taptap Send Payments Canada Inc., registered as a money services business with FINTRAC (M21060579) and Revenu Québec (904652).
• United Arab Emirates: Taptap Send (DIFC) Limited, authorized and regulated by the Dubai Financial Services Authority (Firm Reference Number F007317).
• Australia: Taptap Send Australia Pty Ltd, holder of Australian Financial Services Licence No. 559468.

Taptap Send by the numbers

The below statistics help put Taptap Send's financial and customer reach and impact in perspective.

• More than 250 employees across five offices globally
• Customer reviews rated 4.7 out of 5 on Trustpilot across more than 32,000 reviews — among the highest customer satisfaction scores of any major international money transfer service
• App ratings of 4.8 out of 5 on both the Apple App Store (~59,000 reviews) and Google Play (~262,000 reviews)
• 24/7 customer support available in more than 14 languages
• Active in 30 sending countries, paying out to more than 80 receiving countries
• 95% of transfers delivered to the recipient in under 3 minutes

Taptap Send is an international money transfer mobile app that helps immigrants send money overseas to more than 80 countries worldwide with competitive exchange rates and fast transfer speeds.

What services does Taptap Send provide?

Taptap Send provides app-based international money transfers from 30 sending countries to more than 80 receiving countries, with payouts available to bank accounts, mobile money wallets, and partner cash networks depending on the destination.

The service is designed for personal remittances rather than business payments or large one-off transfers — typical use cases include monthly support to family, school fees, medical expenses, and emergency assistance.

The product is built around a small set of focused features that include the below:

• Fast onboarding flow
• Recipient saving for repeat transfers
• Transparent rate display before confirmation
• Real-time transfer tracking
• Payouts to bank accounts depending on the destination
• Payouts to mobile money wallets depending on the destination
• Payouts through partner cash networks depending on the destination

Taptap Send specializes in optimizing frequent personal international remittances by providing useful features like quick onboarding and convenient payment and delivery options.

Which countries does Taptap Send operate in?

Taptap Send supports transfers from 30 sending countries to more than 80 receiving countries.

Where can I send money from with Taptap Send?

Taptap Send is currently available in 30 sending countries that include the United States, United Kingdom, Canada, Australia, the United Arab Emirates, and 25 European countries spanning the Eurozone (Austria, Belgium, Croatia, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Spain) and non-Eurozone Europe (the Czech Republic, Denmark, Hungary, Norway, Poland, Romania, Sweden), as well as Brazil.

Where can I send money to with Taptap Send?

Recipients can be paid out in more than 80 countries across Africa, South Asia, Latin America, the Middle East, Southeast Asia, and Europe.

Major destination markets include Nigeria, Ghana, Kenya, Uganda, Tanzania, Senegal, Côte d'Ivoire, Cameroon, Morocco, Egypt, Pakistan, Bangladesh, India, Nepal, Sri Lanka; Mexico, Colombia, Brazil, Peru, Guatemala, Haiti, the Philippines, Vietnam, Indonesia, Thailand, Lebanon, Jordan, Turkey and continental Europe.

With Taptap Send, you can send money internationally from 30 countries to more than 80 global destinations. This resolves to more than 2400 global country combinations where you can send money in-between using Taptap Send.

What are Taptap Send's fees and exchange rates?

Taptap Send charges no transfer fee on most corridors. On corridors where a fee does apply, the structure is either a flat fee or a small percentage depending on the destination, and is always disclosed in the app before the transfer is confirmed.

Most of Taptap Send's revenue is generated from the exchange rate margin (FX markup) rather than upfront transfer fees.

Are Taptap Send exchange rates good?

On the company's core corridors, Taptap Send's exchange rates are consistently among the most competitive available. This is attributable to Taptap Send's focus on specific corridors and its ability to negotiate better rates and fees with payment providers for chosen markets.

Additionally, note that Taptap Send does not use teaser rates or first-transfer promotional pricing.

This means that the exchange rate quoted to a new customer is the same rate offered to a returning customer on the same corridor — meaning the price comparison is consistent rather than degrading after the first transfer, as is the case with some competitors.

On smaller, lower-volume corridors (such as some destinations in Central America, Central Africa, or smaller Asian markets), the FX markup can be wider and the company is not always the cheapest option.

This is why we encourage comparing rates on RemitFinder to check live rates against alternatives for these less-trafficked routes.

We always suggest that you shop around and see what other remittance service providers are offering. More information will help you best choose a partner to send money with. When you compare money transfer providers, the chances of your getting the most benefit on your international money transfers increase significantly.

Whilst you can compare remittance companies manually, a quick and convenient way to do so is to rely on RemitFinder's online money transfer comparison engine. RemitFinder compares umpteen providers side-by-side to give you accurate and updated information about exchange rates and deals.

Is Taptap Send a cheap way to send money overseas?

For its core corridors — particularly to South Asia, West Africa, Mexico, and parts of East Africa — Taptap Send can be amongst the cheapest options on the market. For destinations outside its strongest corridors, results vary, and the live rate comparison on RemitFinder is the best way to confirm.

How do I avoid Taptap Send fees?

On most corridors, there are no transfer fees to avoid — the cost is built into the FX rate.

Taptap Send does not use hidden fees. The FX markup is the cost of the transfer, and the recipient's payout amount is shown in full before the customer confirms.

How much money can I send with Taptap Send?

Taptap Send's transfer limits for each transaction vary by sending country, and are listed below:

• United States: 10,000 USD per transfer (10,000 USD daily, 24,000 USD over 14 days)
• United Kingdom: 99,000 GBP per transfer
• Eurozone (all eligible countries): 160,000 EUR per transfer
• Canada: 3,500 CAD per transfer (9,500 CAD daily, 30,000 CAD over 14 days)
• United Arab Emirates: 37,000 AED per transfer
• Australia: 250,000 AUD per transfer
• Brazil: 13,000 BRL per transfer
• Czech Republic: 4,000,000 CZK per transfer
• Denmark: 1,200,000 DKK per transfer
• Hungary: 64,800,000 HUF per transfer
• Norway: 1,840,000 NOK per transfer
• Poland: 680,000 PLN per transfer
• Romania: 800,000 RON per transfer
• Sweden: 1,800,000 SEK per transfer

Taptap Send's transfer limits are fairly generous for each country you can send money from. Limits are set per transaction, and in some cases, aggregate over 24 hours or several days.

How long does it take for Taptap Send to send money overseas?

Taptap Send specializes in moving money internationally fast, with 95% of transfers delivered to the recipient in under 3 minutes.

The exact speed of your Taptap Send transfer depends on the receiving country, payout method, and the recipient bank or mobile money provider.

Mobile money payouts (such as M-Pesa in Kenya, bKash in Bangladesh, EasyPaisa and JazzCash in Pakistan, MTN Mobile Money and Orange Money in West Africa, GCash in the Philippines) and major bank deposits typically complete within minutes.

Some bank deposits and less-common destinations can take longer, particularly outside local banking hours or during destination-country regulatory holidays.

Taptap Send can be a great choice to send money overseas quickly since 95% of their transfers finish within 3 minutes.

How can I pay for my Taptap Send money transfer?

To be able to complete an international money transfer, you first need to send your funds in local currency to the money transfer company you choose. The mechanism to pay for your remittance transaction is called a payment method.

Taptap Send supports the following payment methods, varying by sending country:

• Bank transfer
• Debit card
• Apple Pay
• Google Pay

With Taptap Send, you can pay for your money transfer with your bank account, debit card or mobile payments like Apple and Google Pay.

Which payment method should I use to pay for my Taptap Send money transfer?

Most of Taptap Send's supported payment methods are electronic, fast and convenient. Choose the one that you use the most, or offers you any benefits like earning points or discounts.

How can my recipient get paid with Taptap Send?

The method you choose to credit your overseas receiver is generally called a delivery method. Taptap Send supports the following delivery methods:

• Bank deposit: Direct credit to the recipient's local bank account.
• Mobile money wallets: Including M-Pesa (Kenya, Tanzania), MTN Mobile Money and Orange Money (across West Africa), Wave (Senegal, Côte d'Ivoire), Airtel Money (East Africa), bKash and Nagad (Bangladesh), EasyPaisa and JazzCash (Pakistan), GCash (Philippines), and other country-specific equivalents.
• Cash pickup: Through partner agent networks in selected destinations.

With Taptap Send, you can pay your recipient into their local bank account, mobile wallet or via cash pickup. This gives you and your recipient a lot of flexibility when it comes to delivery options.

The available payout methods for each corridor are shown in the app at the point of transfer.

Which delivery method should I use for my Taptap Send money transfer?

If you need to send money quickly for urgent reasons, we recommend going with mobile wallet or cash pickup since bank account transfers can take longer and are subject to bank holidays and delays.

For larger amounts that are not needed urgently, consider using bank deposits since they promise the familiarity and convenience of local banking.

Are there any Taptap Send coupon codes or promotions I can use?

Taptap Send does not run first-transfer promotional pricing or teaser rates.

That said, Taptap Send operates a referral program in all markets — existing customers can refer friends and family and earn a referral reward, with the amount varying by sending country and corridor. Specific promotional offers may run periodically on a per-market basis.

If Taptap Send runs any offers or promotions in the future, we will add them on this page. Check this Taptap Send review periodically to ensure that you do not miss out on any future deals.

Whilst you can check for Taptap Send deals and discounts manually, doing so is time consuming. A better way is to sign up for the RemitFinder daily exchange rate alert. Our daily alert is totally free of cost; we will keep you posted on exchange rates and latest offers from many money transfer companies.

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How can I find Taptap Send near me?

Taptap Send is a fully digital money transfer company that offers its services via its mobile app. Therefore, there are no offices, branches or agent locations to go to.

What is the best way to find a Taptap Send Sending Location near me?

With Taptap Send, you send money online using their mobile app. As a result, there is no need to go to a sending location to send money abroad.

What is the best way to find an Taptap Send Payment Location overseas?

Taptap Send supports Cash Pickup as a delivery option to pay your overseas recipient in their country. If you choose this option, you can select a pickup location in the mobile app when you submit your money transfer.

Is Taptap Send a safe way to send money abroad?

Taptap Send has many measures in place to ensure the safety and security of their customers' funds and personal information. Below, we present some of these.

The Taptap Send app uses standard encryption and security protocols, and accounts are protected by personal authentication. The company runs ongoing fraud, sanctions, and AML monitoring, which can occasionally result in additional verification steps or account holds while a transfer is reviewed — a normal feature of any regulated financial service.

Equally importantly, your funds are safeguarded in line with the regulatory requirements of each jurisdiction that Taptap Send operates in.

Additionally, Taptap Send is licensed and regulated as a payment institution, electronic money issuer, or money services business in every country in which it operates.

The company is authorized and supervised by the Financial Conduct Authority in the UK, the National Bank of Belgium for the European Union, FinCEN and individual state regulators in the US, FINTRAC in Canada, the Dubai Financial Services Authority in the UAE, and operates in Australia under an Australian Financial Services Licence.

Taptap Send implements various safety protocols and standards to try to keep your money and information safe. Additionally, the company is regulated and authorized in every country of operation.

Can I trust Taptap Send?

One way to assess trust is through a combination of regulatory standing, customer reviews, and independent third-party assessments.

Taptap Send is fully regulated in every market it operates in. On Trustpilot, the company holds an average rating of 4.7 out of 5 across more than 32,000 reviews — a really good score for a major international money transfer service.

How good is Taptap Send's service?

Taptap Send's customer support operates 24 hours a day, 7 days a week, across more than 14 languages, reflecting the linguistic diversity of the diaspora customer base it serves. Support is available through the in-app chat, email, and phone.

What do users have to say about Taptap Send?

The vast majority of Taptap Send's customer feedback is positive. Across more than 32,000 Trustpilot reviews, 85% are 5-star ratings.

Positive reviewers highlight the speed of delivery, the quality of exchange rates compared to traditional providers, and the simplicity of the app. Many reviews specifically compare Taptap Send favorably to other operators on cost.

Negative reviews relate to account verification or temporary holds during compliance reviews, which can be frustrating when a transfer is time-sensitive.

If you experience an issue using Taptap Send, we encourage you to contact their in-app support, which is available 24/7.

Have you used Taptap Send yet? If so, please consider leaving a review on RemitFinder so other users can benefit from your expertise and experience.

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Is Taptap Send the best choice for me?

Given our detailed analysis of Taptap Send's international money transfer service and related aspects, it is clear that Taptap Send has many strengths. Here are some areas where we find Taptap Send standing tall in the international remittance use case:

• Highly competitive exchange rates on core corridors, with no first-transfer-only promotional pricing
• Same rates for new and returning customers — the price you see is the price you will keep getting
• 95% of transfers delivered in under 3 minutes
• 4.7 Trustpilot rating across 32,000+ reviews
• Strong mobile money payout coverage across Africa and South Asia
• 24/7 customer support in more than 14 languages

RemitFinder likes Taptap Send for providing strong corridor support (especially to Asia and Africa), competitive exchange rates, fast transfers that finish in minutes, higher sending limits, flexible payment and delivery methods and 24x7 customer support in multiple languages.

Transparency is another key advantage of Taptap Send. There are no hidden fees — the FX markup is your cost, and it is always disclosed before the transfer is confirmed.

What are the best reasons to use Taptap Send?

Taptap Send's key advantages make it a very good choice for quite a few international money transfer use cases. Based on the in-depth analysis that we have conducted on Taptap Send's remittance service in prior sections of this review, we notice that it can be a great fit for many international money transfer scenarios.

Here are some examples where Taptap Send can prove to be a reliable ally for your next overseas funds transfer, and some cases where it may not be the best fit.

Taptap Send is likely a strong choice if:

• You are sending money to family or friends in Africa, South Asia, Latin America, or another emerging-market destination.
• You send regularly (monthly or more often) and value speed, simplicity, and consistent pricing over the lifetime of the relationship.
• You want to send via mobile money wallet or direct bank deposit and prefer to avoid cash pickup.
• You are comfortable using a mobile app and do not need a website-based transfer flow.

Taptap Send is likely not the right fit if:

• You need a website transfer flow rather than a mobile app.
• You are making a one-off large business or property transaction (Taptap Send's per-transfer limits and product design are oriented toward personal remittances).
• Your destination is a market where Taptap Send is not yet active, or where its FX markup is wider than alternatives — RemitFinder's exchange rate comparison will show you when that is the case.

Taptap Send's strengths and advantages make it a very good choice for many money transfer scenarios for remitting money abroad.

What type of transfers can I make with Taptap Send?

Taptap Send is designed for personal international money transfers — primarily remittances from senders in higher-income markets to family, friends, and dependents in their countries of origin.

The service is not designed for business-to-business payments, payroll, marketplace settlement, or one-off large-value transactions such as property purchases.

What are various ways to send money with Taptap Send?

All transfers are initiated through the Taptap Send mobile app.

Within the app, you can choose a recipient, enter a send amount, select a payout method (bank deposit or mobile money wallet, depending on destination), confirm the rate and any applicable fee, and pay using a saved bank account, debit card, or Apple Pay or Google Pay.

How to send and receive money with Taptap Send?

It is quick and easy to send money internationally with Taptap Send. In fact, the whole flow from start to finish can be completed on any of Taptap Send's mobile app in just a few minutes. Check out the section below for the exact steps needed to do an overseas money transfer with Taptap Send.

Step by step guide to send money with Taptap Send

With Taptap Send, sending money overseas takes only a few clicks. Here are the steps you need to undertake to finish an end-to-end money transfer with Taptap Send:

• Step 1: Decide if you want to send your next money transfer with Taptap Send. With the recent explosion of money transfer operators, it may seem daunting to even choose who to go with. One helpful way to reach a decision is to compare various money transfer companies using RemitFinder's real-time money transfer comparison platform. RemitFinder does all the heavy lifting to assist you to easily compare the relative strengths and weaknesses of many remittance companies side by side. This can really help you to narrow down the choices that meet your selection criteria and therefore, help you to select who to go with.





• Step 2: Register an account with Taptap Send. Download the Taptap Send mobile app from the Apple App Store or Google Play and create an account using your email address, Apple ID, or Google account.
• Step 3: Complete KYC requirements. Complete identity verification by providing the documents requested (this is a regulatory requirement and typically takes a few minutes).
• Step 4: Choose destination and payment method. Select the destination country and payout method (bank deposit or mobile money wallet).
• Step 5: Add recipient info. Add the recipient's details, including their full name and account or wallet number.
• Step 6: Enter the transfer amount. Enter the amount you want to send. The app will display the live exchange rate, any applicable fee, and the exact amount the recipient will receive.
• Step 7: Confirm your transfer. Choose your payment method (bank transfer, debit card, Apple Pay, or Google Pay) and confirm the transfer.
• Step 8: Track your transfer. Track the transfer in real time. 95% of transfers are delivered in under 3 minutes.

How can Taptap Send help me send money?

Taptap Send is purpose-built for the experience of frequent international remittance senders.

Taptap Send saves recipient details for fast repeat transfers, displays the recipient's exact payout amount before confirmation (with no hidden conversion happening downstream), and notifies both sender and recipient when funds have arrived.

Do I need a Taptap Send account to receive money?

No. Recipients do not need a Taptap Send account.

Funds are delivered directly to the recipient's existing bank account or mobile money wallet, or made available for cash pickup at a partner location where applicable.

Does Taptap Send have a mobile app?

Yes. Taptap Send is a mobile-only service.

The app is available on the Apple App Store (rated 4.8 out of 5 across approximately 59,000 reviews) and on Google Play (rated 4.8 out of 5 across approximately 262,000 reviews).

There is no website-based transfer flow.

How do I track my Taptap Send transfer?

Transfer status is shown in real time within the Taptap Send app.

The sender receives a push notification when the recipient is paid out, and recipients are notified by SMS in most markets when funds arrive in their account or wallet.

Can I use Taptap Send for international bank transfers?

Yes. Bank deposit is one of the primary payout methods supported across Taptap Send's destination network. The service is suitable for sending money to a recipient's bank account in a personal-remittance context.

By choosing bank accounts on both ends of the transfer, you effectively simulate a bank transfer with Taptap Send whilst taking advantage of competitive exchange rates and low transfer fees.

Note that Taptap Send is not intended for business banking, FX hedging, or large-value commercial transactions.

Is Taptap Send online better than sending money in-person in stores?

For most international immigrant senders, an app-based service like Taptap Send is faster and generally cheaper than in-store cash transfers through legacy providers.

In-store cash transfers carry the operational cost of physical retail networks, which is generally reflected in higher fees or wider FX markups. By contrast, app-based services with direct bank and mobile money integrations — such as Taptap Send — pass on a larger share of cost savings to the customer.

Sending money online with apps like Taptap Send is generally cheaper and faster than in-person transfers at stores which may offer inferior exchange rate and charge higher fees.

For senders who prefer in-person cash drop-off, or who do not have access to a smartphone or mobile banking, traditional in-store services may still be a more practical choice.

Does Taptap Send have a rewards program?

Taptap Send does not operate a points-based rewards program. The company runs a referral program in all sending markets, where existing customers can refer new senders and earn a referral reward, with the value varying by market.

What customer support options are available with Taptap Send?

In case you need any help with your Taptap Send money transfer, or have any other general questions, you can contact the Taptap Send customer support team.

Taptap Send's customer support is available 24 hours a day, 7 days a week, in more than 14 languages, through:

• In-app chat
• Email support
• Phone support (where applicable in the sender's market)

The breadth of language coverage reflects Taptap Send's diaspora customer base, with support staff available in major languages spoken across Africa, South Asia, the Middle East, and Latin America in addition to English, French, Spanish, Portuguese, and Arabic.

Taptap Send customer support is available 24x7 and in 14 different languages. You can reach out to them via in-app chat, email or phone (may not be available in all countries).

Can I cancel my Taptap Send transfer?

Transfers can be cancelled while they are still in progress, depending on how far along the payout flow they have progressed.

Once a transfer has been paid out to the recipient, it cannot be reversed — this is standard across all money transfer services.

If you wish to cancel a transfer, you should contact Taptap Send customer support as soon as possible.

How do I delete my Taptap Send account?

If you wish to close your Taptap Send account, you can request deletion through in-app support or by contacting customer service.

Note that Taptap Send's account closure is subject to applicable record-keeping requirements under each market's regulations (typically a defined retention period for transaction records, after which personal data is deleted).

Additional Information

Legal and Regulatory Compliance

Taptap Send operates under separate licensed entities in various regions as follows:

• United Kingdom: Taptap Send UK Limited (Company Number 10416468). Registered office: Epworth House, 25 City Road, Shoreditch, London, EC1Y 1AA. Authorized by the Financial Conduct Authority under the Electronic Money Regulations 2011, FRN 900842.
• European Union: Taptap Send Belgium S.A. (Company Number 0754.970.695). Registered office: 31 Rue du Commerce, 1000 Brussels, Belgium. Regulated by the National Bank of Belgium as a payment institution.
• United States: TapTap Send Payments Co. (Delaware company number 4229202). Registered with FinCEN as an MSB (registration number 31000306745734) and licensed in individual US jurisdictions. Registered office: Corporation Services Company, 251 Little Falls Drive, Wilmington, DE 19808.
• Canada: Taptap Send Payments Canada Inc. (BC1287510). Registered office: 1133 Melville Street, Suite 3500, The Stack, Vancouver, BC V6E 4E5. Registered with FINTRAC (M21060579) and Revenu Québec (904652).
• United Arab Emirates: Taptap Send (DIFC) Limited. Registered office: Unit GA-00-SZ-L1-RT-165-167, Level 1, Gate Avenue – South Zone, Dubai International Financial Centre, Dubai. Authorized by the Dubai Financial Services Authority (FRN F007317).
• Australia: Taptap Send Australia Pty Ltd (ABN 21 675 932 386), holder of Australian Financial Services Licence No. 559468.